Twenty-two Character Code Instead of 25.

Discus and support Twenty-two Character Code Instead of 25. in XBoX Sales and Promo to solve the problem; I recently picked up a copy of Dark Souls 3. It was supposed to come with a 25-character code for a digital copy of Dark Souls, but I was given 22... Discussion in 'XBoX Sales and Promo' started by Slowfrost, Apr 13, 2016.

  1. Slowfrost
    Slowfrost Guest

    Twenty-two Character Code Instead of 25.


    I recently picked up a copy of Dark Souls 3. It was supposed to come with a 25-character code for a digital copy of Dark Souls, but I was given 22 instead. Help, please? Thank you.

    :)
     
    Slowfrost, Apr 13, 2016
    #1
  2. clmnsr
    clmnsr Guest
    Check the instructions that came with your code. You might need to redeem it on a different web page.

    Yes, its a 25 character code.
     
    clmnsr, Apr 13, 2016
    #2
  3. MattPwns
    MattPwns Guest
    Weekend Fun Competition Prize Code is Invalid

    Hi Promotions Team,

    I received an email on the 28/04/15 stating that I was one of 100 winners of the Weekend Fun competition. This email contained two prize codes - A 1 month Xbox Live Gold code, and a $10 Xbox Credit code. The code for the Xbox Live Gold worked fine, but the
    code for the $10 Xbox Credit is invalid. It is not in the form of a typical 25 character code, and instead has 34 characters.

    Could you please investigate this, and send me a working code for the $10 Xbox Credit?
     
    MattPwns, Apr 13, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Twenty-two Character Code Instead of 25.

    Hey Slowfrost.

    Sorry to hear that you received a code with the incorrect number of characters. So that we can best help out can you clarify where you purchased the game? Can you also get us a picture of the code and private message it to me by clicking the envelope underneath
    this post? You can upload the picture to OneDrive and share it privately from there Twenty-two Character Code Instead of 25. :)

    Thank you!
     
    Mister Maka, Apr 14, 2016
    #4
  5. NEEDthisHAM
    NEEDthisHAM Guest
    I have same issue, I picked up a new copy of Dark Souls 3, which included a code for Dark Souls. The only problem is that the code is short 3 characters.
     
    NEEDthisHAM, Apr 15, 2016
    #5
  6. Misses Quinzel
    Misses Quinzel Guest
    Hey, guys! We've heard back from the right teams, and you will want to
    reach out to Bandai Namco     for further assistance. They let us know that they will be able to assist you guys with this particular issue. Thanks for understanding!
     
    Misses Quinzel, Nov 3, 2018
    #6
  7. NEEDthisHAM Win User

    Twenty-two Character Code Instead of 25.

    I have same issue, I picked up a new copy of Dark Souls 3, which included a code for Dark Souls. The only problem is that the code is short 3 characters.
  8. Misses Quinzel Win User

    Twenty-two Character Code Instead of 25.

    Hey, guys! We've heard back from the right teams, and you will want to
    reach out to Bandai Namco     for further assistance. They let us know that they will be able to assist you guys with this particular issue. Thanks for understanding!
  9. Mister Maka Win User

    Twenty-two Character Code Instead of 25.

    Hey Slowfrost.

    Sorry to hear that you received a code with the incorrect number of characters. So that we can best help out can you clarify where you purchased the game? Can you also get us a picture of the code and private message it to me by clicking the envelope underneath
    this post? You can upload the picture to OneDrive and share it privately from there :)

    Thank you!
  10. clmnsr Win User

    Check the instructions that came with your code. You might need to redeem it on a different web page.

    Hello!

    Is it a 25 character code?
    Yes, its a 25 character code.
  11. Arminator Win User

    Xbox Live Gold trouble

    If it was a bundle with a 3 month code, you should have gotten a card in the box with a 25 character code on it.

    Use that 25 character code to redeem your membership.
Thema:

Twenty-two Character Code Instead of 25.

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