TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

Discus and support TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data? in XBoX Games and Apps to solve the problem; I tried to clear the one guide and then re-choose my provider and area, but it still has the old information. Crowley... Discussion in 'XBoX Games and Apps' started by Crowley1969, Aug 28, 2014.

  1. Crowley1969
    Crowley1969 Guest

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?


    I tried to clear the one guide and then re-choose my provider and area, but it still has the old information.

    Crowley

    :)
     
    Crowley1969, Aug 28, 2014
    #1
  2. Better Miami Heat Lineup?

    As much as I dislike the Heat I would stick with the current squad due to the starpower. The collective talent on your new lineup is definitely better, but starpower wins championships; just ask Dallas.
     
    DevineInspired, Aug 28, 2014
    #2
  3. nix2GIRI2xin
    nix2GIRI2xin Guest
    Xbox one guide channels incorrect.

    Time Warner cable in my area just updated their channel lineup. So one guide is all messed up.

    Zip [Mod Removed]
     
    nix2GIRI2xin, Aug 28, 2014
    #3
  4. GoonerSimon
    GoonerSimon Guest

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    Yes, Time Warner Cable in zip 75025 completely changed the channel line up.

    I cleared one guide and set it up again but it has not been updated.
     
    GoonerSimon, Aug 28, 2014
    #4
  5. Thanks for reporting this. We will work with our guide data provider to get this fixed ASAP!
     
    Nuthatch-917C135B-99B1-40C6-9FB8-6B719066088E, Aug 28, 2014
    #5
  6. Hey everyone,

    Any and all OneGuide issues can be reported by going to TV & OneGuide settings -> troubleshooting -> Report a OneGuide problem.

    These get filed directly to our data quality guys.

    Thanks!
     
    JT Kimbell [MSFT], Aug 28, 2014
    #6
  7. GoonerSimon
    GoonerSimon Guest
    Hello Studbucket33,

    Thanks, I had seen you post this in other threads so had already submitted a report via Xbox One also.

    Would you happen to know how long the process to fix the One Guide channel lineup takes ? Will we be informed or will my One Guide just automatically update once it is fixed ?
     
    GoonerSimon, Aug 29, 2014
    #7
  8. GoonerSimon
    GoonerSimon Guest

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    I cleared my oneguide in settings and now the channels are correct, it's been updated TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data? :)
     
    GoonerSimon, Sep 4, 2014
    #8
  9. So the answer is "that fast" TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data? :)
     
    JT Kimbell [MSFT], Sep 9, 2014
    #9
  10. furian boy
    furian boy Guest
    I'm having the same problem with TWC in El Paso!
     
    furian boy, Nov 1, 2018
    #10
  11. furian boy Win User

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    I'm having the same problem with TWC in El Paso!
  12. GoonerSimon Win User

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    Hello Studbucket33,

    Thanks, I had seen you post this in other threads so had already submitted a report via Xbox One also.

    Would you happen to know how long the process to fix the One Guide channel lineup takes ? Will we be informed or will my One Guide just automatically update once it is fixed ?
  13. JT Kimbell [MSFT] Win User

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    So the answer is "that fast" :)
  14. GoonerSimon Win User

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    I cleared my oneguide in settings and now the channels are correct, it's been updated :)
  15. Nuthatch-917C135B-99 Win User

    TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

    Thanks for reporting this. We will work with our guide data provider to get this fixed ASAP!
Thema:

TWC Cable lineup (Dallas area) was switched, when can the xbox get the new lineup data?

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