TV turning OFF while using X Box X

jori12 · Dec 18, 2018

Hello,

just wondering if this s a well know issue and how to fix it,

while i watch a 4k blu ray movie the TV turn OFF at 19minutes every time.

the audio still pass to the DVR is just that the TV turn OFF.

i dont have the issue while i watch stuff on the nvidia shield.

I already changed setting on the TV, changed HDMI cables 3 times.

Reset the AVR even that I think the issue is not the AVR.

the TV is a Vizio E70-F3

thanks.

:)

jori12

I think i got it resolve.

i disabled the CEC funtion and now is been runing for about 1 hour.

let see once i do more testing.

XBF Brad A

Hello Jori,

Sorry for the issue with the TV turning off. There usually is a setting on the TV for it to shut off after so long. Most also have a feature now if they notice no movement that it will auto shut off. Also on the console there is a idle time but that is for
console not the TV. I suggest checking the manual for the TV and see if you can find the setting there. Let us know if need further help. Being it is a certain amount of time every time I think it is most likely a TV setting.

Thanks,

Brad

El Mago tv

Hey there

your gonna have to go to the settings on your tv i think have to be with the timing if im not mistaking it will turn off like every 5 or 10 minutes if u cant find it call your tv company they will help you out with your problem hope you can resolve
the problem ASAP

jori12

Hi,

yes i was able to find that setting for the TV and turnet it OFF. It say after 10minutes turn TV OFF if no signal is detected.

i called Vizio and they send a tech to replace the TV board but is still turning OFF after 19minues most of the time.

it is weird that the timing is almost the same. That why i think it have to be the X Box.

i am not sure what to try next.

Electric Pi

That link is for trouble with the OneGuide app. I am not trying to use the OneGuide app. I am trying to use the seemingly undocumented feature that has long allowed my X Box to turn on the TV without using the connect or any other Infrared emitter. Anyway,
I did a hard reset with the HDMI cable unplugged, then plugged in the HDMI cable after powering on the X Box, and that did the trick; my X Box turns the TV on and off again *without* using the connect or any other IR device

TV turning OFF while using X Box X