Tv from sky issue on xbox series s

Hi Luk396!

From how I understand it, the only way to access Sky Go is through the TV from Sky app on Xbox One and Series X|S consoles.

Xbox One and Series X|S console apps - some apps may not be available in your country/region.

Set up TV from Sky on your Xbox One or Xbox Series X|S - step by step guide, which also mentions:

Please be aware that Sky Go Extra is referred to as TV from Sky when downloading or selecting the app on your console.

So don’t listen to anything that says you need the Sky Go app, as this app isn’t available on Xbox consoles. I believe you can access the service through the Sky app on Xbox One, as long as you’re connected to Xbox Live and have Sky Go Extra on your Sky account.

The Sky Go app is available on compatible smartphones, tablets, laptops etc. Just not on consoles, which explains why you’re unable to find it on your Xbox One.

I hope this information helps!

Thank you for that. To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

I’ve already done both of these options.

I move to another channel and get a black screen and then around 10 seconds later it comes up error please try again later. No official error code is displayed.

Is this the only app that you’re having an issue with? If yes, it would be best to reach out to the game support so they can check if there is an issue on their end.