Tv apps won't work

Hey there, Alice1408!

I'm sorry to see any app issues! Sounds like you might be in the UK based on the apps you've got. If that's the case, you will need to make sure your

console's locale is set to your region. These apps can have issues if they are trying to be used on a console that has a mismatched region.

If your console is set to the UK, you'll want to make sure that your internet connection is good. These apps can take a lot of resources on the console, including some bandwidth requirements to stream TV shows. I would suggest following the steps in our

streaming troubleshooter to see if that helps you out.

If you're still having issues after that, I would have you try the console at a different internet connection, just to completely rule out any network issues. Lastly, a

factory reset may be in order.

Let me know how this goes! I'm happy to help further if needed.

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Xbox Forums Staff



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Insider Program Forums for help with Insider Program troubleshooting.

As of right now the voice commands work. Now my TV App won't work properly.

^Not to mention even the OP stated that the Xbox sees the TV as an open running app and won't shut down automatically. "Just using that" won't work.

I have the remote and it works with my youtube app. What it won't do is adjust volume on my tv. when I am watching live tv

Since last update my TV app does not function correctly. New hdmi cables. Video from the One works great for everything else, just get messages that the TV signal has been lost. I used to just kill the TV app and restart, then it got to the point I had to
do reboots. Problem so bad now I'm not even bothering with TV through the One as now it won't work at all.

Using ATT Uverse.