Turtle Beach X42 and the Xbox one

Turtle beach has disgustingly poor with after sales support. The only options to contact them is via email not phone. With email they say expect up to 10 days and its only 9-5 they answer emails.

Does this headset work with my xbox 360 slim console? When xbox one came out, they said the turtle beach x42 is only compatible with xbox 360 and not xbox one but my x42 works with xbox one just not the chat. Sonce both x42 and 500x use optical out port,
game sound should work both on xbox 360 and xbox one.

Retailers in australia and new zealand have high customer service expectations. Maybe turtle beach should work on their customer service. Turtle beaches distributors are qvc for australia and fiveight for new zealand.

Turtle Beach x42 or Tritton AX Pro

Why not try the new Turtle Beach Earforce X42 Dual Band (2.4GHz / 5GHz) WiFi Dolby Headset, that is engineered for the Xbox 360 & supersedes the Turtle Beach Earforce X41 Wireless Dolby Headset..

http://www.turtlebeach.com/products/xbox-gaming-headsets/ear-force-x42.aspx

Hello, there!

I've used alot of different headsets (Turtle Beaches, Astros, Tritons, Microsoft), and for Halo and CoD, I'd reccomend buying Turtle Beaches. I'm not sure about Forza, as I don't have much experience in that game (And by that, I mean none at all), but
my experience with FPSs, Turtle Beaches are best for quality and price. XP500s are incredible, but I'd recommend getting Turtle Beach X42s. They're $160 USD, Have great specs, and a reasonable price. If you can't afford X42, X32s will work just fine.

www.turtlebeach.com/.../ear-force-x42.aspx

www.turtlebeach.com/.../ear-force-x32.aspx

My turtle beach x42 broke the ear *** hinge attatching it to the heaband broke cheap plastic. Wonder if the 500x will work with xbox 360. Turtle beach said no compatibility for the x42 with xbox one but game chatplays on xbox one because since both 360 and
xbox 1 have optical ports game sound should work on xbox 360 with the turtle beach stealth 500x.

I think its one area turtle beach needs to work on customer service. Microsoft does so internationally. Turtle beaches distributors are qvc for australia and fiveight for new zealand. I spoke with fiveight lol they have a phone number where as turtlebeach
no phone emails allow up to 10 days for reply we only respond 9-5 lol. Fiveight dont do repairs lol its sad. But australian and nz retailers do sell latest models of turtle beach and under consumer protection legislation over here if it falls faulty doing
its one year warranty we simply go to the retailer and they sort it out.