Turtle Beach Stealth 700 Gen 2 Max not connecting

Discus and support Turtle Beach Stealth 700 Gen 2 Max not connecting in XBoX on Consoles to solve the problem; Hello, I have had a Turtle Beach Stealth 700 Gen 2 Max for 6 months and it has been working fine. I tried to use it the other day and it would not... Discussion in 'XBoX on Consoles' started by PhantomThrone71, Sep 27, 2023.

  1. PhantomThrone71
    PhantomThrone71 Guest

    Turtle Beach Stealth 700 Gen 2 Max not connecting


    Hello, I have had a Turtle Beach Stealth 700 Gen 2 Max for 6 months and it has been working fine. I tried to use it the other day and it would not connect so matter how close I got. The usb transmitter it comes with does not flash any colour unless I move it certain ways and the headset won't connect to it. All the headset does is blink green every couple seconds until I shut it off.

    :)
     
    PhantomThrone71, Sep 27, 2023
    #1
  2. Xviliation Win User

    Xbox Wireless Adapter for Windows 10 not working.

    The headset is a Turtle beach stealth 600 gen 2 which does not have bluetooth support.
    The stealth 700 is the one with bluetooth.
  3. aUK Dazza Win User

    Series x turning back on

    Same problem here. Using turtle beach stealth 700 gen 2's. Not sure what's causing it.
  4. Miles Daly Win User

    Turtle Beach Stealth 700 Gen 2 Max not connecting

    My headset connected perfectly fine but, I can’t hear any audio or use my mic. This has been frustrating.
  5. jonathan reynoso1 Win User

    Turtle Beach Stealth 700 Gen 2 Max not connecting

    Hello my name is Jonathan and I just bought a pair of turtle beach stealth 700. I had the headphones charged all the way and plugged the usb transmitter to my ps5 once I was playing my game all of a sudden I lost connection to WiFi and play station network. I took me a long time to figure out if it was my WiFi or the network but once I unplugged the usb transmitter I had WiFi and the network was back on I tried to plug it back in and out but I still loose connection and I can’t play my game?
  6. RichieB_ Win User

    Turtle Beach Stealth 700 Gen 2 Max not connecting

    Hi PhantomThrone71,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you're having trouble connecting your Turtle Beach Stealth 700 Gen 2 Max headset to the USB transmitter. I'll be happy to assist you with this issue.



    Firstly, please ensure that the USB transmitter is properly connected to your Xbox console or PC. You can try connecting it to a different USB port to see if that resolves the issue. Also, make sure that the USB transmitter is not obstructed by any objects or walls, as this can interfere with the signal.



    If the USB transmitter is properly connected and not obstructed, please try resetting the headset and the USB transmitter. To reset the headset, press and hold the power button for 10 seconds until the LED on the headset turns off. To reset the USB transmitter, unplug it from the console or PC, wait for 10 seconds, and then plug it back in.



    If the issue persists, you can try updating the firmware of the headset and the USB transmitter. You can download the latest firmware from the Turtle Beach website and follow the instructions provided to update the firmware.



    If none of the above steps resolve the issue, it's possible that there may be a hardware issue with either the headset or the USB transmitter. In this case, I would recommend contacting Turtle Beach support for further assistance with updating the firmware version of the headset.

    Thank you,

    Microsoft Community Moderator
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Turtle Beach Stealth 700 Gen 2 Max not connecting

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