Turtle Beach PX24/Recon 200 Issues

Hello RobAuricchio,

Do you have another controller where you can try to connect both headsets?

If not, do you have another pair of headphones with microphone that you can try with your controller (generic ones, not the xbox ones) so you can see if it works with them or not.

If its the wired ome sure

If not you will need an audio cable connection if it haas one

I peraonally use the stealth 600 v2

(Important notr v2 headsets are xbox wireless compatible so no dongle is needed )

When purchasing a headset always look at the compatibility on the box

If it doesnt have a dongle for wireless it must have a made for xbox label which v2 has or some other ones like luccid have xbox wireless andan audio jack

Hi there.

You'd be best off speaking with Turtle Beach directly as they are the manufacturer and can advise further.

https://uk.turtlebeach.com/pages/contact-support

I hope this helps.

-

I prefer to use turtle Beach recon 200. Usually these headsets are between 50 and $60 new, but generally GameStop has them for $10 used.

Hi there luke,

Thanks for reaching out. I'm sorry to hear about the issue with the headset on the Xbox.

I recommend to try this:

• Connect the headset
• Press the
  Xbox
  button to open the guide.

NotePressing
the Xbox
button will open the guide from any other screen on the console.

• Select
  System
  tab.
  
• Select
  Audio.
  
• Select
  Headset Chat Mixer.
  
• Make sure the volume is half way or towards the person icon to hear sound.
  

If you do not see the Audio setting under the System Tab, the console is not reading the headset. Please try another headset or controller.

Hope this helps.