Trying to use my controller with my iPhone on the cloud gaming service but its not working.

either that or its something to do with the actual game saves in the cloud. the fact is that I CAN get the sync to work if I tether my iphone and use my 4g coverage to sync with the cloud.

Hi Igwe U,

I'm sorry to hear that you're having trouble using your PS4 controller to play cloud games on your iPhone.

Here are a few things you can try:

Make sure your controller is connected correctly to your iPhone. You can connect it via a USB cable or Bluetooth. If you're using Bluetooth, make sure your controller is paired with your iPhone.
Update the drivers for your PS4 controller. You can find the latest drivers on Sony's website.
Restart your iPhone. Sometimes a simple restart can fix minor problems.

Try using a controller emulator. A controller emulator can help make your PS4 controller compatible with cloud games.

Here are some additional steps you can try:

Make sure your iPhone meets the minimum requirements for cloud gaming. You can find the minimum requirements on Microsoft's website.

**Disable any antivirus or firewall software that may be blocking the connection between your controller and your iPhone.

Try using a different browser. Some browsers may work better than others with cloud gaming.

Best regards,
Vanessa.

Hey, it's me again. Wanted to add some more information. After trying the steps you listed, I decided to connect the controller to my iPhone via Bluetooth. It successfully connected to my iPhone and was working just fine with cloud gaming. Next I disabled the Bluetooth on my phone and attempted to sync the controller back to my Xbox. It appeared to sync fine with the Xbox but still not working, unable to move or click on anything. Very strange 🤷‍♂️

I am signed in to the same accounts on both iPhone and PC. Games will not save on iPhone nor PC, even though when possible I attempt to load my save data from the cloud. Cloud storage doesn’t have any saved data regardless of the device I use. I’ve been trying all day long to get it to save my games but it just won’t work

Its not the 'Recon Hybrid Game Controller' , My controller is the Turtle Beach Recon Controller and whenever I plug it in it doesnt detect it on XBOX cloud gaming. My controller works on normal games but it doesnt detect on Xbox cloud gaming .