Trying to sign intro Microsoft account to play Minecraft with my grandkids. Get "please...

Hello Mark, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I appreciate the opportunity to let you know this message usually appears when a Microsoft account was linked to a PSN account previously.

Unfortunately, once the accounts are linked, it is not possible to unlink them according to this official Mojang article:
https://help.minecraft.net/hc/en-us/articles/36...

However, if you think this is an error, or you never linked accounts before, I encourage you to reach Mojang support.
You can review the options you may have with them:
https://help.minecraft.net/hc/en-us/requests/new

You are playing Minecraft PE on Android or iOS?

Also please try to sign in to the Microsoft website with this account to see if you are able to sign in to it.

Please read my post again, I specifically mention that I have tried to click on sign in with Microsoft and that’s when I get the error.

I migrated to the Microsoft account and it won’t let me sign in now. I can’t even try it just gives me an error.

I just want to play Minecraft a game I’ve been playing since 2011.

Thanks for trying. What device or platform do you play Minecraft? What exactly happened when you sign in your Microsoft account? Aren't you able to play it? What's the exact error message you get there?

i play on my laptop. some another account gets logged in. i cant able to play. its say account does not exist make new one so i did i make new account. then i try to loin to my minecraft account then its not there.

i need my microsoft and minecraft account back pls.

I think you misunderstood, my Microsoft account still owns my Minecraft account, however, my Xbox account is also linked to my Microsoft account. Whenever I try to login and access my Minecraft account, it automatically signs me into my Xbox, which does not have the Minecraft account. It's still linked to the email, but my Xbox account is stopping me from getting into the account.

The Microsoft account and Xbox account are one and the same...signing into an Xbox account would be the same as signing into a Microsoft account.....if I go into my Microsoft account history on my PC, it shows my Xbox purchases.

That sounds like you have a second Xbox and/or Microsoft account which is linked to the Minecraft account