Trying to sign into Xbox live on an XBox 360 error 8015000A

Hi there paulmallen,

Thanks for keeping us updated with the error code 8015000a. I recommend to try the following article: Error 8015000A occurs when you're using
your Xbox 360 console. If you keep experiencing this problem, contact
Xbox Support.

Give this a try and let us know the results.

https://support.xbox.com/en-US/xbox-360/xbox-live/error-code-8015000a

Hello!

You can clear your system cache by going to

(Guide Button)

System

Storage/Memory

Highlight over storage and Press Y

Select Clear System Cache

Power Cycle the box. Try the download again.

Hello,

Thank you for posting in Microsoft Community.

We understand that you're trying to create an Xbox 360 profile for a child account. The error code 8015000A indicates that there may be an issue with the Xbox Live service. Here are some steps you can try to resolve the issue:



Check the Xbox Live service status page.

• See if there are any known issues with the service that may be causing the error.
  
• Link: Xbox Status | Xbox Support
  

Make sure that the child account is added to a Microsoft Family Group.

• You can check this by signing in to your account (organizer) and going to: account.microsoft.com/family
  
• Invite the child account or check if the child account is already added as a member.
  

Clear the cache on the Xbox 360 console.

• Please go to Settings > System > Storage > Highlight Hard Drive > press Y and choose Clear System Cache (3x).
  

Perform the troubleshooting for error code 8015000A:

• Try the troubleshooting from this link: Error 8015000A occurs when you're using your Xbox 360 console | Xbox Support
  

I hope this helps! Let me know if you have any further questions or concerns.

Sincerely,



Microsoft Community Moderator

This seems to be a known issue, see Error code 8015000A when trying to download profile on Xbox 360 - Microsoft Community

Hi

This support for Error code 8015000A may assist you.