Trying to request Xbox Controller Replacement

Discus and support Trying to request Xbox Controller Replacement in XBoX on Consoles to solve the problem; Having button issues, so I try to request a replacement but error keeps happening. 7a7fd495-1f05-4c3c-8a37-31d37dddf2c4 Discussion in 'XBoX on Consoles' started by JorgeTrevino1, Dec 18, 2020.

  1. Trying to request Xbox Controller Replacement


    Having button issues, so I try to request a replacement but error keeps happening.

    :)
     
    JorgeTrevino1, Dec 18, 2020
    #1
  2. XBF Zineb F Win User

    Trying to request Xbox Controller Replacement

    Hello there @JorgeTrevino1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the controller situation, but I want you not to worry about it because I am here to help you out! You can get your controller exchanged through our online customer support which
    is why I would like you to get in touch with them and this time I would advise you to choose the chat option because the chat support is available 24 hours unlike the phone support which is available from Monday to Sunday: 06:00 AM - 05:00 PM PT. You will
    find below the link to our online support, all you need to do is access it, click on the green button that says "contact us" and take it from there.

    The link: https://support.xbox.com/en-US/contact-us

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by letting me know if the reply was helpful!
  3. XBF Mohammed C Win User

    XBOX elite series 2 controller

    Try to update the controller, hoping that it is merely a software issue!

    If the controller is already up to date, you can request a replacement for your controller if it is still under warranty!

    Here are the steps to take: Request an Xbox controller replacement | Xbox Support
  4. XBF Meryem R Win User

    Need replacement parts for elite controller series 2

  5. XBF Mohammed C Win User

    LT and RT are on same axis for xbox wireless controller

    If you haven't already, I would recommend trying updating the controller!

    If you already did and the problem still happens, you can request a replacement for your controller if it is still under warranty!

    Here are the steps to take: Request an Xbox controller replacement | Xbox Support
  6. XBF Mohammed C Win User

    Xbox Series X controller considered 2 in game (Windows) | Manette Xbox Series X considéré comme 2 en jeu (Windows)

Thema:

Trying to request Xbox Controller Replacement

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