Trying to refund PvZ 2 I played for less than 2 hours and bought it less than 14 days ago

GhostRobo JR885 · May 17, 2018

is there any way I could refund this

:)

Thesisdex88 · May 17, 2018

I would like a refund for Sea of Thieves

As per title, I purchased the game 2 days ago and played less than one hour.

Please go ahead and process a refund for me.

Thank you!

street2234 · May 17, 2018

Discounted price less than 19 hours later..

request a refund but you need to have played less than 2 hours.

Smwutches · May 17, 2018

You would need to go to Sign in to your Microsoft account to see if you can start a refund there. If not, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to go to http://commerce.microsoft.com to see if you can start a refund there. If not, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

KindGryphon

Bought a digital game. Not enjoying it. Less than 8 hours logged and less than the 14 day window(5 days to be exact). Refund got denied. Tried calling. Support will not help over the phone. Chat option will not help me. Replied to the email with the case number for the refund request, crickets. What now?

Refunds are only typically granted if you have less than 2 hours of gameplay and was purchased less than 14 days ago.

Onyx Is Here

If it was bought within the last 14 days and you have played less than 2 hours of it you may be eligible for a refund at
https://xbox.com/refund

Smwutches

Because per the terms to request a refund the game has to have been bought within the past 14 days and played less than 2 hours. As it's been over 14 days, it's no longer eligible.

Smwutches

Refunds are only available if you purchased the game in the past 14 days and played less than 2 hours.

Trying to refund PvZ 2 I played for less than 2 hours and bought it less than 14 days ago