Trying to redeem gift

Discus and support Trying to redeem gift in XBoX Games and Apps to solve the problem; When im trying to redeem a code it says this: This code can't be redeemed. It was purchased in a different region from your account. What do i do?... Discussion in 'XBoX Games and Apps' started by Devqgdh3ll ., Jan 25, 2025 at 6:52 AM.

  1. Devqgdh3ll .
    Devqgdh3ll . Guest

    Trying to redeem gift


    When im trying to redeem a code it says this: This code can't be redeemed. It was purchased in a different region from your account. What do i do?

    :)
     
    Devqgdh3ll ., Jan 25, 2025 at 6:52 AM
    #1
  2. ngocphi Win User

    Trying to redeem gift

    Ask the person who sent it to refund it and find you a vendor where he can buy it from locally to you

    Now if you bought a shady code from a unauthorized seller you are out of luck

    Which has been happening lately with people falling for ultra cheap codes with a hidden. Contract
  3. Devqgdh3ll . Win User

    Trying to redeem gift

    Thanks, will inform my friend on the information. Its weird that this happend with buying minecraft from the official microsoft store
  4. ngocphi Win User

    Can I get a refund on a gift sent from a friend through Xbox.

    Yes as it's not try before you buy

    And the limit is 2hours but since it's a gifted game and you redeemed it yoh keep it

    Gift codes came be refunded once redeemed
  5. Georges C. Win User

    So I bought a 25 dollar gift card and I’m trying to redeem it but it won’t let me what do I do

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Ephy, where are you trying to redeem your Gift Card, on the console or on the PC?

    You say that you are unable to redeem, does an error message appear when you try to redeem?

    Here are some links that may help you.

    More information on how to redeem a code at the link below.

    How to redeem gift cards and codes

    https://support.xbox.com/en-us/help/subscriptio...

    Get help with a digital code or gift card

    https://support.xbox.com/en-us/help/subscriptio...
  6. RainingRoses Win User

    xbox game pass

    Hi Alex,

    To clarify, are you trying to redeem a code for a Game Pass subscription or a gift card? Where did you purchase it? Please confirm the exact retailer and whether it’s an online code or physical card.

    The specific error you receive (‘not eligible, try redeeming on another site’) indicates that you either can’t apply it to your account (like if it’s only for new subscribers and you’ve had a subscription before) or you’re redeeming it in the incorrect place. Try entering it again at https://microsoft.com/redeem

    Refer to the following guides to troubleshoot this error:

    Redeem a gift card or code to your Microsoft account - Microsoft Support

    Get help with a digital code or gift card | Xbox Support

    Troubleshoot gift card and code issues | Xbox Support

    Hope this helps.
Thema:

Trying to redeem gift

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