Trying to redeem 12 month gold card, but I get error code 801613C9

fighter111 · May 13, 2014

My membership expires tomorrow and I've been trying to redeem the card ever since it was bought for me yesterday. I went to the error code checker thing, I already followed the

instructions, and it still didn't fix my issue. I also tried redeeming it on this site, and it still didn't work. I especially love how the article for that error code says that if you get that error code, it means that the prepaid code you have was already
redeemed(which makes no sense, because it was bought for me YESTERDAY, and I scratched the back part off YESTERDAY).

:)

Trist · May 13, 2014

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

B100dRunsB1ack · May 13, 2014

error codes

after fixing the last error code the new error code i get when trying to redeem my xbox live membership is status code: 801613C9 help????

onyxishere · May 13, 2014

There has been an issue lately where the system has been saying the code could not be redeemed but it actually was.

Check the link below to see when your current membership runs out. If the code was successfully redeemed and your purchased a 12 month code then you should see a renewal date of 2015.

account.xbox.com/en-US

fighter111 · Oct 31, 2018

Okay, thank you. I checked it, and it's renewed.

Eduard0 Bent0

I'm having trouble redeeming Xbox Live Gold 12 months. Returns the code: 801613c9. I've tried with 2 Xbox Live Gold Pre-Paid and did not work, always returns the same error.

fighter111

Okay, thank you. I checked it, and it's renewed.

onyxishere

There has been an issue lately where the system has been saying the code could not be redeemed but it actually was.

Check the link below to see when your current membership runs out. If the code was successfully redeemed and your purchased a 12 month code then you should see a renewal date of 2015.

account.xbox.com/en-US

xZempty

I also received the error message that FQRGE got when trying to redeem a 12 month gold membership card ... the website is where I get the error message ...

jawest78

That error code means that the code has already been redeemed. Try Testing your Connection to see if it was applied to your account or not. If not, you are going to have to take it back to the retailer.

support.xbox.com/.../error-code-801613c9

Trying to redeem 12 month gold card, but I get error code 801613C9