trying to recover my old acount

RobertilloXD2 · May 14, 2020

I used to play xbox 360 with an account that my older brother created for me, but when the xbox one came out I had to create a new account because I never knew the email or password of that account,
more than 4 years have passed since I lost that account and I want to try to get it back.

:)

Fl0ydPinkert0n

Have you tried going through the Account Recovery Support page?

https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

BiONikOHeRTz

Hi! If you are unable to recover your account via web, I recommend you contact Xbox support by phone. They will ask you for some security procedures (you should do it with the assistance of those who created the old account) https://beta.support.xbox.com

ThisGameIsSucky

This thread may also be useful to you for future reference if you're still struggling: https://answers.microsoft.com/en-us...-account/d941da9f-e4d0-4451-ad5e-3bd114a7fc53

DarkendXelo

i got my acount back right away by recovering the password via email adress but £51 was charged to and acount of mine bank is currently looking into it,

cossa669

You have the WLID incorrect.

you have a contact email address on your acount and a WLID.

the contact email address is where you are getting the emails to and the WLID is something different.

You can contact support and go through some questions with one of the agents and they can give you the WLID so you can recover your gamertag.

or try using an old email address that you might have to recover.

trying to recover my old acount