Trying to recover an old gamertag that I want to reactivate....

XBoxGamer123 · Jun 3, 2020

But it appears that the gamertag is linked to a non-microsoft email account (Yahoo).

Signed into Xbox account/profile the other days, and it asks me for my email address; I don't know if it recognizes or allows non-microsoft email address sign-ins, but what steps do I need to take to recover the particular gamertag that I want to sign into?

:)

Gaymtheir

Check out this link for the recovery site to get help from Microsoft. https://account.live.com/acsr

XBF Brad A

Hi Gamer123,

Thanks for reaching out to us in the forums for this issue in recovering your Gamertag. If you're unable to recall the email address you've used to log into that particular profile, then you can give the
Lost Account Solutiona try and it will walk you through the steps to get
it back. Any email can be used to create a Microsoft/Xbox account.
Give this a try and let us know the results.

I hope that this helps you out!

Brad

onyxishere

Sorry but no one here can help. Support will have the email for the old tag stored and will give it to you so long as you can answer some account specific questions.

However, looking at your bio it says that you are 7 years old. How can you have a husband?

BongKaos

Feel free to give Phone Support a call at any time to clear up account issues....GOOD LUCK!!!

Bob Cashflow

I reactivate my old yahoo account. but when i try connecting on my Gamertag it give me a error 80151012

Trying to recover an old gamertag that I want to reactivate....