trying to play forza horizon 4 and getting an invalid profile error

for a while now I haven't been able to play Forza horizon 4 on my account. whenever I try it says error e47-0-invalid profile. I've tried many things and so far nothing has solved the issue.

if you would check the xbox website it says that forza 4 has a temp outage

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are getting an error with Forza. We recommend going to the
Forza forums as this is a Forza issue.

Thanks,

Brad

I'd suggest posting about this issue on the Forza Support Forums:

https://support.forzamotorsport.net/hc/en-us/categories/360000558393-Forza-Horizon-4

Also, here are some troubleshooting steps for the "invalid profile" error from their Forums:

https://support.forzamotorsport.net...g-me-that-my-profile-is-invalid-what-do-I-do-

Hello,

1.I get the following error message:

! INVALID PROFILE
The Forza Horizon profile you are trying to load is no longer available. Please contact Xbox Support.

2. I have the digital version of the game (for Windows 10)

3. Forza is the first game I downloaded. That is why I can not answer the question.

4. Strange is, even if I want to play offline, the same error occurs. So I suspect a problem with the Xbox app.

Running the troubleshooter for Windows applications brought no change.

Some games have the profile data online I think forza horizon is one of the games that saves online (syncing data is important for this reason). What error do you get when you try to reinstall the game in question?. There is also a forum page for Forza Horizon
4 as well.

Please note game pass games require a net connection to play.