Trying to play any game on Game Pass Force Restarts computer within 30sec-5min of...

If something cool happens within 5 minutes just say "Xbox Snap Game DVR" then select "End Recording" then select the length time you want ie 30sec, 1min, 3mins, 5mins.

When I first got my Xbox, the game DVR was flawless. Recording clips in PvZ, Bf4, and Titanfall. But lately the only time the DVR works is when im playing games offline, and it automatically records certain moments. But as soon as you go online or try to
manually record a clip in any form, it just wont respond. Yelling "xbox record that," the dialog box pops up, but does not record any amount of time, nor does the 5min-30sec manual record works. The Game DVR is more frustrating then anything!

Try Conquest, there seems to be less people playing, been able to find a match within about 5min of trying.

btw, i tryed playing halo reach and it found a game of slayer in like 30secs

Hello AterSol,

Welcome to the Microsoft Community!



I understand that you are experiencing the problem of your computer freezing and force restarting while playing the game, and generally speaking, it is mainly the overheating processor that causes the computer to keep restarting. You can send me the log file by clicking on the private message via the advanced tools below the post:

Can you share blue screen logs with me via private message? I will enable access to private messages for you.



Check for .dmp files in the C:\Windows\Minidump directory.

If so, package these files. Since these files detail exactly what happened when your system crashed, this will help us solve your problem. If not, run the following command to try to enable it. Win logo key + Q, open the search box, type "cmd", then right-click on the command prompt, select "Run as administrator") and enter the following command.

wmic recoveros set DebugInfoType=3

This is required to enable blue screen logging. You should try to access the C:\Windows\Minidump directory to see if there are .dmp files after the following blue screen appears.



In order to help you, I need to know a few details:

• May I ask what type of games you play that cause these problems?
  
• Is it true that the computer only does this when playing games?
  
• Is your computer a desktop or a laptop?
  
• You can press Windows+R and type msinfo32 to view the specific information of the computer.
  
• If there is a specific error message when freezing or restarting, we hope that you can provide a screenshot of the error message, and we will provide you with a more specific solution.
  
• It is also recommended that you check the system requirements of the game first, some games have specific minimum system requirements for Windows 10 devices, you can refer to the link below to try to check:
  
  How to find out if a game will play on your Windows device | Xbox Support
  

You can also try the following solutions first:

1. Update the drivers

You can go to the official website of the computer you purchased to download all the drivers, cover and install them, and do not use third-party drivers.

2. Perform a clean boot

Type msconfig in the taskbar, and select System Configuration, then select Hide All Microsoft Services, Disable All, select Apps, on the Startup tab, select Open Task Manager, on the Startup tab, Disable for Startup Items, and then close Task Manager, refer to the link:

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

3. Reinstall win10

It's very important to make sure you back up your data before you start. Reference Links:

How to: Perform a Custom Installation of Windows 11 and Windows 10 - Microsoft Community

Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

Since your question is a bit different from our board content, you can continue to post in the Microsoft Community Games board if you want to learn more about the game.

I hope this helps and look forward to hearing from you!



Best Regards,



Isabella - MSFT | Microsoft Community Support Specialist