Trying to log into Solitaire on iOS

Solitary_Jellybean · Dec 18, 2018

i can log into my account via the Xbox website, but not via the app. I even deleted the app and reinstalled, now I’m just looking at a green screen with a message telling me to lig in via Xbox Live - i can do that, no problem - so, if I can do
that, why can’t I log into the app…?

I always play before I go to sleep, helps me relax.

:)

Puppy Fujo

I'm a little confused. What exactly are you trying to do. There is a Solitaire app for iOS that is telling you to login to Xbox Live? Please explain.

Solitary_Jellybean

I’m sorry, don’t you understand plain English…? What language would you prefer…?

XBF George L

Hello !

Thanks for bringing this situation to our attention here on the forums. I understand you're having trouble signing into certain Microsoft Casual Games? Are you able to sign in at
The Microsoft Account Site? You may want to consider changing your password

How to change your Microsoft account password to make sure your account is securely under your control.

Hope this helps.

Mister Beep

Hey there,

Is your iOS device fully updated? You can check for updates in the 'System' tile under the general category. If your iOS device is fully updated, I recommend that you try uninstalling and reinstalling Microsoft Solitaire Collection from your iOS device and
download it through the app store.

Hope this helps!

XBF Amber M

Hi JustineTime,

Thanks for reaching out to us in the forums for this issue. Since you're having this issue with an Android device, you may wish to attempt the troubleshooting steps available in the following support article: Microsoft
Solitaire Collection on iOS and Android.

Give this a try and let us know the results.

I hope that this helps out!

Trying to log into Solitaire on iOS