Trying to log into Minecraft on PS5

Hello, Emmylia! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

Unfortunately, due to PlayStation restrictions, once your Microsoft account is linked, it cannot be unlinked.

Microsoft offers the option to fill out a form for the recovery of your account, but it is necessary to know first the email address of the account you want to recover.

In the next link Xbox recommends you follow three steps from your console to see if you can access your email. I recommend you try them to see if you can find it that way.

Unfortunately, the Xbox team cannot give you that information even if you know your gamertag.

You can check it here:

https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Duane

Usually that message appears when one of the two cases below are true:

1. You created previously a PSN account and you linked that PSN account with your Microsoft account and vice versa
2. Maybe you connected your account by accident with a friend's account or similar

In any case or possibility unlink a PSN account from a Microsoft account is not possible.

Is stated in the link below:
https://help.minecraft.net/hc/en-us/articles/36...

"WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

In this case you may need to use a different PSN account and link it to a new Microsoft account :c

Hi, yes it does. It shows the new gamertag. However, when I try to log in to Minecraft on the PS5 it says I already have an account linked, showing my previous gamertag.

Hi John breadstick



Thanks for reporting this issue in Microsoft Answers.



I understand that you are having trouble with the invite button not showing up on Minecraft for PS5, and I understand your confusion.

To resolve the issue of the invite button not showing up on Minecraft for PS5, you can try the following steps:

1. Ensure that both your PS5 and Minecraft game are up to date.
   
2. Try closing the game and restarting your PS5.
   
3. Try logging out and logging back into your PSN account.
   

If these steps do not resolve the issue, I sincerely recommend contacting Minecraft support and PlayStation support for further assistance.



Contact Us | Minecraft Help

PlayStation Support

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites, or any support related to technology.

We look forward to hearing back from you.



Best Regards,

Pluto.Z-MSFT | Microsoft Community Support Specialist

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account