Trying to log in to my xbox account in windows 10 causes a log in screen to flash and disappear

Discus and support Trying to log in to my xbox account in windows 10 causes a log in screen to flash and disappear in XBoX Accessibility to solve the problem; Every time I try to log in to my xbox account, whether its through the xbox app or xbox game bar I simply get a sign in pop up that disappears after a... Discussion in 'XBoX Accessibility' started by LiamSlynx, Mar 17, 2025 at 5:43 PM.

  1. LiamSlynx
    LiamSlynx Guest

    Trying to log in to my xbox account in windows 10 causes a log in screen to flash and disappear


    Every time I try to log in to my xbox account, whether its through the xbox app or xbox game bar I simply get a sign in pop up that disappears after a split second. I have tried uninstalling and reinstalling the xbox app, gaming services and xbox game bar and I have checked my windows services and found that all the necessary services are operational. I did notice a few instances of this in the event viewer: 'Failure to load the application settings for package Microsoft.XboxIdentityProvider_8wekyb3d8bbwe. Error Code: -2147024891'. I don't really know what I can do about this however as I have tried to uninstall the xboxidentityprovider so that I can reinstall it but I simply get an error that says it failed to uninstall.

    What can I actually do here? All I want is to be able to log in to the xbox app.

    :)
     
  2. Alvaro A- Win User

    Trying to log in to my xbox account in windows 10 causes a log in screen to flash and disappear

    H LiamSlynxi,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to Xbox App on your PC. Since there's no error message, let's isolate your issue.

    Please use the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

    https://aka.ms/GamingRepairTool

    For more information about this tool, please visit this official support article:

    https://support.xbox.com/help/games-apps/troubl...

    If the gaming repair tool did not fix your issue, please delete all your Xbox and Microsoft credentials from the credentials manager.

    To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.

    Select Web Credentials or Windows Credentials and delete everything with Xbox and Microsoft.

    Please note that this will delete your saved credentials from your computer.

    Regards,

    Alvaro
  3. Pawel_61 Win User

    Gwiezdny klub[Star club]

    I didn't uninstall the Xbox games because they come together with the whole system Windows 10. However, if it is possible to uninstall the Xbox App then, please, tell me how to do it and I will try to do it. Other casual games seem to be displayed correct
    information about my achievements. And when I log into the Microsoft Solitaire Collection there are sometimes errors concerning connections with internet and logging into my Xbox account. But these errors disappear when I log the second time. Then the program works
    properly.

    Best wishes,

    Pawel
  4. razoromero Win User

    child account

    We've also got this. Try this method, it seems to work - when your child tries to log in on the xbox, untick the "remember password" option then try to log in. When the error message is on screen, do a short press on the silver X button in the middle of
    the controller, the error screen should disappear and they will be logged on! This worked for my son and we are also in the UK. Good luck.
  5. razoromero Win User

    child account

    We've also got this. Try this method, it seems to work - when your child tries to log in on the xbox, untick the "remember password" option then try to log in. When the error message is on screen, do a short press on the silver X button in the middle of
    the controller, the error screen should disappear and they will be logged on! This worked for my son and we are also in the UK. Good luck.
  6. Psy Plays Games Win User

    Cannot Sign into my xbox account!

    that didnt work either. this is ridiculous. like i am on the xbox app, signed into my Microsoft account but the window to log into my xbox account will not come up. it pops up, flickers, then disappears.
Thema:

Trying to log in to my xbox account in windows 10 causes a log in screen to flash and disappear

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