Trying to get my suspension lifted

Discus and support Trying to get my suspension lifted in XBoX on Consoles to solve the problem; I was already distracted from playing fortnite at the time while I was trying to change my gamer pic. I didn’t realize that I had chosen that picture... Discussion in 'XBoX on Consoles' started by vMurder tR, Jun 27, 2018.

  1. vMurder tR
    vMurder tR Guest

    Trying to get my suspension lifted


    I was already distracted from playing fortnite at the time while I was trying to change my gamer pic. I didn’t realize that I had chosen that picture until I saved it as my gamer pic. I immediately changed it to something else hoping to not be punished for
    something that was an accident. Please unsuspend my account it was truly an accident.

    :)
     
    vMurder tR, Jun 27, 2018
    #1
  2. vMurder tR
    vMurder tR Guest
    Trying to get my suspension lifted

    oh alright thank you for the help.
     
    vMurder tR, Jun 27, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Smwutches, Jun 27, 2018
    #3
  4. steeledwand7664
    steeledwand7664 Guest

    Trying to get my suspension lifted

    The only people that can help you out with a suspension is the enforcement team

    They do not monitor these forums.

    The only way to talk to them is through the case review process on their website.

    What you need to do is sign into the account at enforcement.xbox.com and click on the orange hammer that will bring up your enforcement history and if the suspension is eligible it would say apply for a case review next to the suspension.

    If it is not then there is nothing that can be done.
     
    steeledwand7664, Jun 27, 2018
    #4
  5. vMurder tR
    vMurder tR Guest
    Oh I already submitted my case and got a reply. The case was upheld so I contacted Xbox support and the agent helped me to create this forum so that I could get a moderator who could hopefully send this to the enforcement team to look over my case again.
     
    vMurder tR, Jun 27, 2018
    #5
  6. steeledwand7664
    steeledwand7664 Guest
    Unfortunately the only way to contact the enforcement team is through the case review process not even a forum moderator can get your case up to the escalations team and if the enforcement team has upheld their decision you would have to wait out the suspension
    at this point.
     
    steeledwand7664, Jun 27, 2018
    #6
  7. JerrminRangwani
    JerrminRangwani Guest
    If I may ask, what is the exact picture you put that cause this trouble in your account? I would also like to keep a note of it in case I'll change my picture to a custom one very soon.
     
    JerrminRangwani, Nov 3, 2018
    #7
  8. vMurder tR Win User

    Trying to get my suspension lifted

    A case review is the only way to have the enforcement team look into it again. If they already did and they upheld their decision, there is nothing else you can do.
    oh alright thank you for the help.
  9. Smwutches Win User

    Trying to get my suspension lifted

    To see about submitting a case review, you would need to go to http://enforcement.xbox.com
  10. steeledwand7664 Win User

    Trying to get my suspension lifted

    The only people that can help you out with a suspension is the enforcement team

    They do not monitor these forums.

    The only way to talk to them is through the case review process on their website.

    What you need to do is sign into the account at enforcement.xbox.com and click on the orange hammer that will bring up your enforcement history and if the suspension is eligible it would say apply for a case review next to the suspension.

    If it is not then there is nothing that can be done.

    Oh I already submitted my case and got a reply. The case was upheld so I contacted Xbox support and the agent helped me to create this forum so that I could get a moderator who could hopefully send this to the enforcement team to look over my case again.
    Unfortunately the only way to contact the enforcement team is through the case review process not even a forum moderator can get your case up to the escalations team and if the enforcement team has upheld their decision you would have to wait out the suspension
    at this point.
  11. steeledwand7664 Win User

    Trying to get my suspension lifted

    The only people that can help you out with a suspension is the enforcement team

    They do not monitor these forums.

    The only way to talk to them is through the case review process on their website.

    What you need to do is sign into the account at enforcement.xbox.com and click on the orange hammer that will bring up your enforcement history and if the suspension is eligible it would say apply for a case review next to the suspension.

    If it is not then there is nothing that can be done.
  12. Smwutches Win User

    Trying to get my suspension lifted

    A case review is the only way to have the enforcement team look into it again. If they already did and they upheld their decision, there is nothing else you can do.
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Trying to get my suspension lifted

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