Trying to get back a digital game I once had

Ok thank you. Because once the main account got banned, I switched to the other one so I did have to restart but I got very far and I still use the same account. But I just had to get a new Xbox and the game wasn’t here. That makes me feel a lot better
knowing my purchases and things I earned on my account right now will be there.

Basically this is what happened.

You had your main account that you purchased Rainbow Six Siege on and set your original console as its home console, which allowed you to use play the game with your secondary account.

Your main account got permanently suspended which caused you to lose the ability to redownload the games and sign in with that account but whatever console you had set as your home console for that account was still set that way and any other profile on
that console was still able to play the games that were downloaded for that original account.

Unfortunately you then had issues with the console and had to get it replaced and due to you not being able to sign into that account anymore you can not sign into the new console to make it as that profiles home console so have lost the capability of playing
Rainbow Six Siege through that profiles license.

Fortunately like what was said before as long as you were connected to the internet and there is a save file there all your game progress is saved to the cloud so if you purchase the game under another profile then and sign in with your now Main account
all that progress would be resynched from the cloud with the local storage saves.

Even if your friend reported you as a joke, the enforcement team investigates every complaint they receive and will only issue a suspension if they determine you did something to violate the code of conduct/terms of service. They don't issue permanent
bans lightly.

Was Rainbow Six Siege owned by the secondary account? If it was owned by the primary account, and that account is now permanently suspended, then there's no possible way to get the game back without paying for it. Typically, when an account is suspended
permanently all the content associated with that account (including all purchases) is therefore forfeited an will no longer be accessible... just like the account. You had mentioned that the accounts where, for lack of better terms, synced using the Home Xbox
feature. If the primary account that owned the content is gone because of a factory reset, the reset effectively removing all traces of that account and its content licenses for good, then there's nothing you can do. If the account is permanently suspended,
you shouldn't be able to access it, therefore you wouldn't be able to set it as the Home Xbox to receive content from it again.

If your secondary account owned the content, you need to verify that account actually owned the content by signing in to the order history page with you r account and most likely try and contact billing support if its not showing up in your ready to install.

https://account.microsoft.com/billing/orders/

https://beta.support.xbox.com/contact-us

Keep in mind, the Enforcement Team that deals with enforcement actions doesn't use the forums and cannot change anything regarding suspensions (temporary or permanent) unless they are reviewed through the case review feature. Though, as it appears your suspension
is older than 24hours or so by like a year, you may not be eligible. If you still have that account's information, you can try and view its status on the Enforcement website.

https://enforcement.xbox.com/en-US

Even after I spent hundreds on the game and the permanent ban was a friend being careless? There is also a fault on Xbox’s part with the update that I received. This was long after my first account got banned and I even deleted it off of the xbox itself
but I was still playing Rainbow Six Siege. So not only did I have to get a brand new $500 Xbox, it also takes my games away that I paid my own money towards. I’m going off to college soon and I need to save up and gaming is a huge part of my life.