Trying to get a game refunded and Xbox can’t find it

Discus and support Trying to get a game refunded and Xbox can’t find it in XBoX on Windows to solve the problem; I’m trying to request a refund for an accidental purchase. I requested one on the form and got a reply saying they can’t find any purchases on my... Discussion in 'XBoX on Windows' started by Jacob Ohayon, Sep 21, 2023.

  1. Jacob Ohayon
    Jacob Ohayon Guest

    Trying to get a game refunded and Xbox can’t find it


    I’m trying to request a refund for an accidental purchase. I requested one on the form and got a reply saying they can’t find any purchases on my account. The game is on my console and on my bank statement yet it’s not on my xbox acccount. What do I do?

    :)
     
    Jacob Ohayon, Sep 21, 2023
    #1
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Trying to get a game refunded and Xbox can’t find it