Trying to figure out why I can't remove my credit card/ where it is linked

Discus and support Trying to figure out why I can't remove my credit card/ where it is linked in XBoX Sales and Promo to solve the problem; I got an xbox recently and when I went to buy live, I saw credit card information was already on it. I bought a year of gold (but no recurring... Discussion in 'XBoX Sales and Promo' started by Cruzman12, Jun 22, 2020.

  1. Cruzman12
    Cruzman12 Guest

    Trying to figure out why I can't remove my credit card/ where it is linked


    I got an xbox recently and when I went to buy live, I saw credit card information was already on it. I bought a year of gold (but no recurring subscription) and tried to then delete my card (not sure why it showed up in the first place) but it wouldn't let
    me.

    I made an azure account a few years ago so I contacted support thinking that may the issue, but I am not getting anywhere with them (I'm not sure we understand each other to be honest) and I don't have any subscription IDs. I have no idea why else my card
    is linked with a service.

    Can anyone help me out?


    Trying to figure out why I can't remove my credit card/ where it is linked [​IMG]


    :)
     
    Cruzman12, Jun 22, 2020
    #1
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Trying to figure out why I can't remove my credit card/ where it is linked