trying to figure out gameshare and account security

Discus and support trying to figure out gameshare and account security in XBoX on Consoles to solve the problem; Hello there! Hopefully i can explain things well enough without confusing anyone haha, it all started with trying to redo gameshare with a friend who... Discussion in 'XBoX on Consoles' started by CharlesSpalding, Mar 12, 2018.

  1. trying to figure out gameshare and account security


    Hello there! Hopefully i can explain things well enough without confusing anyone haha, it all started with trying to redo gameshare with a friend who got a new xbox, When he tried signing into my account on his xbox it kept asking for a passcode it would
    email me. Turns out it was sending the code to an email address that no longer exists, i dont remember doing it since it was so long ago but i think it was a backup email address because my sign in info is under a different email. So i changed it to a newer
    email address, it wouldn't let me use my current sign in email for this i'm guessing because its like a backup. It said it would take a month for these changes to take effect. So i guess the question is is there anyway we can gameshare now? because it always
    asks for a code that gets emailed to me, or will we just have to wait a month before we can redo everything?

    :)
     
    CharlesSpalding, Mar 12, 2018
    #1
  2. Trouble gamesharing with my friend please help

    So im trying to sign into my friends account to gameshare with him and i keep getting this another user on this device uses this microsoft account, so you can't add it here.
     
    BOOGABOOGIEMAN, Mar 12, 2018
    #2
  3. helmets via waypoint

    I am trying to figure out how to unluck helmets. Security police says to visit waypoint to find out how, but I can't see anything that shows me. Can anyone help please?
     
    whateverhappned19, Mar 12, 2018
    #3
  4. Smwutches
    Smwutches Guest

    trying to figure out gameshare and account security

    First of all, you should know that sharing account information is a violation of the code of conduct so you're both putting yourself at risk for being banned.

    If you can't sign into your account on his console without the code being sent, then you would have to wait for that to be fixed before you could redo anything.
     
    Smwutches, Mar 12, 2018
    #4
  5. To help explain this to you the best way that i can.

    1. There are two types of emails that can be put onto an account

    1. Sign in email- Used for signing into the account.

    2. Security proofs- can be a phone number for a text or can be an email to receive an email. this is used if you ever lose access to your account information like your password or changing any major things on an account like if you wanted to change your
    phone number or email on your account.

    Now the sign in email and security proof emails can be the same as long as they are not a Microsoft server email (@outlook.com, @Hotmail.com, @msn.com, @live.com) This may be why its not letting you put in your sign in email for the security proof.

    Now for your situation if an account is trying to be put onto a console that it has never been on before it will also ask for a security proof verification which is basically an email or text with i believe around a 4-6 digit code sent that you would put
    in on the screen but you did not have access to the current security proof of the email that was on the account.

    So if you have access to the account via email and password but do not have access to the security proof you can update the security proof but for security reasons Microsoft will put a 30 day hold on the account for anything that requires a security proof
    code sent out. (See number 2 above) Once that 30 day hold is up the new security proof will be on the account and anything that requires a security proof will then be able to be done with the new security proof.

    Unfortunately once the security proof change request has been started the only way to cancel it would be to gain access to the old security proof because Microsoft will want to send a code to that proof in order for it to be cancelled.

    Now like Smwutches said sharing of your account information is a violation of the code of conduct.

    the Home feature for the xbox one was meant for people that are in the same household and not for sharing your information with your friends.

    In the code of conduct it reads: the full code of conduct can be fount here https://enforcement.xbox.com/en-US/home/codeofconduct

    Don’t engage in fraud or unauthorized transactions. For example, don't:

    • Lend, transfer, sell, or otherwise provide third parties access to your accounts or Gamertags
    • Access or attempt to access accounts that you do not own
    • Purchase memberships, games, gift cards, account credit, or content from unauthorized parties
    • Attempt to use or share fraudulent methods for getting memberships, games, gift cards, account credit, content, or hardware
    • Use your account to trade services or in-game content for memberships, games, gift cards, account credit, or content
    • Resell or redistribute any part of Xbox Live
    • Impersonate another person (e.g., Microsoft staff, moderators, employees of game developers, publishers, or other Xbox partners)

    the full code of conduct can be fount here https://enforcement.xbox.com/en-US/home/codeofconduct



     
    steeledwand7664, Mar 12, 2018
    #5
  6. Hey there. As Smwutches and steeledwand7664 mentioned, if you reset security information on your Microsoft account, you'll need to wait 30 days to
    make additional changes to your account.

    If this is preventing you from making Home Console designation changes currently due to not being able to access your security code, we're afraid you'll need to wait those 30 days.

    Additionally, please do not share your account information with any other users. You'll want to have your friend sign into your Xbox One console on his own and vice versa.
     
    Mister Cazador, Nov 1, 2018
    #6
  7. steeledwand7664 Win User

    trying to figure out gameshare and account security

    To help explain this to you the best way that i can.

    1. There are two types of emails that can be put onto an account

    1. Sign in email- Used for signing into the account.

    2. Security proofs- can be a phone number for a text or can be an email to receive an email. this is used if you ever lose access to your account information like your password or changing any major things on an account like if you wanted to change your
    phone number or email on your account.

    Now the sign in email and security proof emails can be the same as long as they are not a Microsoft server email (@outlook.com, @Hotmail.com, @msn.com, @live.com) This may be why its not letting you put in your sign in email for the security proof.

    Now for your situation if an account is trying to be put onto a console that it has never been on before it will also ask for a security proof verification which is basically an email or text with i believe around a 4-6 digit code sent that you would put
    in on the screen but you did not have access to the current security proof of the email that was on the account.

    So if you have access to the account via email and password but do not have access to the security proof you can update the security proof but for security reasons Microsoft will put a 30 day hold on the account for anything that requires a security proof
    code sent out. (See number 2 above) Once that 30 day hold is up the new security proof will be on the account and anything that requires a security proof will then be able to be done with the new security proof.

    Unfortunately once the security proof change request has been started the only way to cancel it would be to gain access to the old security proof because Microsoft will want to send a code to that proof in order for it to be cancelled.

    Now like Smwutches said sharing of your account information is a violation of the code of conduct.

    the Home feature for the xbox one was meant for people that are in the same household and not for sharing your information with your friends.

    In the code of conduct it reads: the full code of conduct can be fount here https://enforcement.xbox.com/en-US/home/codeofconduct

    Don’t engage in fraud or unauthorized transactions. For example, don't:

    • Lend, transfer, sell, or otherwise provide third parties access to your accounts or Gamertags
    • Access or attempt to access accounts that you do not own
    • Purchase memberships, games, gift cards, account credit, or content from unauthorized parties
    • Attempt to use or share fraudulent methods for getting memberships, games, gift cards, account credit, content, or hardware
    • Use your account to trade services or in-game content for memberships, games, gift cards, account credit, or content
    • Resell or redistribute any part of Xbox Live
    • Impersonate another person (e.g., Microsoft staff, moderators, employees of game developers, publishers, or other Xbox partners)

    the full code of conduct can be fount here https://enforcement.xbox.com/en-US/home/codeofconduct



  8. Mister Cazador Win User

    trying to figure out gameshare and account security

    Hey there. As Smwutches and steeledwand7664 mentioned, if you reset security information on your Microsoft account, you'll need to wait 30 days to
    make additional changes to your account.

    If this is preventing you from making Home Console designation changes currently due to not being able to access your security code, we're afraid you'll need to wait those 30 days.

    Additionally, please do not share your account information with any other users. You'll want to have your friend sign into your Xbox One console on his own and vice versa.
  9. Smwutches Win User

    trying to figure out gameshare and account security

    First of all, you should know that sharing account information is a violation of the code of conduct so you're both putting yourself at risk for being banned.

    If you can't sign into your account on his console without the code being sent, then you would have to wait for that to be fixed before you could redo anything.
  10. Farscape247 Win User

    stolen username

    only if people don't have the correct security setup like 2fa, or people use very easy passwords and security questions or worse, share their account to gameshare.
  11. M3tal Daz3 Win User

    My Home Xbox not giving me Xbox Live Gomd

    Check if you still are gamesharing with the home account and try to log out restart and log back in
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