Trying to Download XBOX game pass games

Make sure the games you're trying to download are available for the PC through Game Pass and/or Play Anywhere. Not all of the same games will work on both.

Also try downloading through Xbox (beta) app. If you haven't downloaded it, you can download it at https://www.xbox.com/xbox-game-pass/pc-games?xr=shellnav

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey leelion6611, how are you today? Hope you're well.

Have you tried to format your external drive and try again?

Also, there are a few things we could try on your PC as well:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.

Try downloading from the Xbox App (not the Companion App). If you haven't downloaded it, you can do so here https://www.xbox.com/xbox-game-pass/pc-games

atleast you dont need to use Xbox (beta) app to download games from Xbox Game Pass, you can download them from Windows Store instead as a temporarily alternative

Thanks for this!! For some reason I didn't think to even try to download a game without the Xbox Game Pass app.

Hi KacperBartnik,

Thank you for posting on the Xbox forums. I'd be happy to help.

In order to download PC games from the new Xbox Game pass for PC, you'll need to first download the Xbox Console Companion app (Beta) and then download the Xbox Game Pass PC app (Beta) from this website,

Xbox Game Pass for PC. Then, you need to make sure you have Windows version 1903.

Do you have all of these requirements? Where are you trying to download the game? Can you download other games from the Xbox Game Pass for PC?