Trying to download pre orders ,but not anymore

Discus and support Trying to download pre orders ,but not anymore in XBoX Games and Apps to solve the problem; I am trying to download the Halo masterchief collect for about 5 days , but it is always giving an installation error , I followed the steps from the... Discussion in 'XBoX Games and Apps' started by Filehpe, Oct 21, 2014.

  1. Filehpe
    Filehpe Guest

    Trying to download pre orders ,but not anymore


    I am trying to download the Halo masterchief collect for about 5 days , but it is always giving an installation error , I followed the steps from the another topic without success , I let the xbox one on the apps and games page and when the download hit
    94% it gave an error of instalation sttoped , I always downloaded the pre orders easily, but since the last update I am having this problem.

    :)
     
    Filehpe, Oct 21, 2014
    #1
  2. Doomofman
    Doomofman Guest
    Pre-orders starting to sell out in the UK

    Yeah I haven't seen anywhere in Ireland that's sold out yet. But on the PS4 thing I think everywhere is still taking pre-orders but the pre-orders aren't guaranteed for launch day anymore
     
    Doomofman, Oct 21, 2014
    #2
  3. ODiddle
    ODiddle Guest
    Gears of War 3 System?

    I dont know about their policy of pre-orders off the top of my head, but The console isn't entirely a pre-order only but the chances of one being available is slim to none.Their is a possibility that they the local gamestop could still be taking a pre-order
    but if yours is like the others i've heard They are not taking anymore pre-orders on the systems.
     
    ODiddle, Oct 21, 2014
    #3
  4. Trying to download pre orders ,but not anymore

    I think they started region locking the marketplaces the idiots. last year they said it doesn't matter where you at you can buy everything, xbox one is totally region free but now they sold more consoles and are starting to close things gradually. Samething
    happend with xbox 360. You could download any thing without the system checking your location from your ip in the first 2 years but after that they changed their system and blocked almost everything...

    Of course this is not going to be unspoken about. I will make sure to blog about it and post it on reddit and everywhere I can. I live in a non supported xbox live region half the year because of my work (Tunisia) but I'm an american citizen and actually
    own a house in delaware.
     
    AbuzzOyster01, Oct 21, 2014
    #4
  5. Hey there Filehpe!

    Sorry to hear about the download issues, I can definitely understand how frustrating that could be. If you haven't already, I recommend trying a few troubleshooting steps to see if we can get this issue sorted.

    Please give the following steps a try:

    • Press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then power on your console.
    • From the Dashboard, select My Games & Apps.
    • Scroll down to Queue and check to see if Halo is downloading.
    Also make sure that your account region is set to the region you are physically located in to avoid purchase and download issues. If after trying the suggested steps the issue continues, please go ahead and reach out to phone support from our Contact
    Us
    page. Feel free to post back letting us know how everything went!
     
    Mister Quimby, Oct 22, 2014
    #5
  6. Ok so we encountered a similar issue several times today... a customer had a problem where their download of Halo MSC pre-order stopped at 50% and would reset to 5%. All we needed was a factory reset, and the game downloaded completely. Give it a try and
    let us know!
     
    scallywagg444w, Oct 23, 2014
    #6
  7. scallywagg444w, Nov 1, 2018
    #7
  8. scallywagg444w Win User

    Trying to download pre orders ,but not anymore

  9. Mister Quimby Win User

    Trying to download pre orders ,but not anymore

    Hey there Filehpe!

    Sorry to hear about the download issues, I can definitely understand how frustrating that could be. If you haven't already, I recommend trying a few troubleshooting steps to see if we can get this issue sorted.

    Please give the following steps a try:

    • Press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console is powered off, unplug the power cord.
    • Wait 5 minutes and then power on your console.
    • From the Dashboard, select My Games & Apps.
    • Scroll down to Queue and check to see if Halo is downloading.
    Also make sure that your account region is set to the region you are physically located in to avoid purchase and download issues. If after trying the suggested steps the issue continues, please go ahead and reach out to phone support from our Contact
    Us
    page. Feel free to post back letting us know how everything went!
  10. AbuzzOyster01 Win User

    Trying to download pre orders ,but not anymore

    I think they started region locking the marketplaces the idiots. last year they said it doesn't matter where you at you can buy everything, xbox one is totally region free but now they sold more consoles and are starting to close things gradually. Samething
    happend with xbox 360. You could download any thing without the system checking your location from your ip in the first 2 years but after that they changed their system and blocked almost everything...

    Of course this is not going to be unspoken about. I will make sure to blog about it and post it on reddit and everywhere I can. I live in a non supported xbox live region half the year because of my work (Tunisia) but I'm an american citizen and actually
    own a house in delaware.
  11. scallywagg444w Win User

    Trying to download pre orders ,but not anymore

    Ok so we encountered a similar issue several times today... a customer had a problem where their download of Halo MSC pre-order stopped at 50% and would reset to 5%. All we needed was a factory reset, and the game downloaded completely. Give it a try and
    let us know!
  12. Maetheos Win User

    Can't install Gears 5 on PC

    Hey!

    I'm not sure wether it is the same problem, but a similar question was asked yesterday and was answered by an Xbox moderator. Sadly I can't find the thread anymore at the very moment.

    Did you "pre-order"/download Gears 5 on Xbox prior to trying it on PC? Apparently if you did that you can't pre-download it on PC as well. You can wait for the official release and then just regularly download it then.
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Trying to download pre orders ,but not anymore

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