trying to connect my epic to my account

Thanks for contacting us my name is Samy, I am advisor independent and I will be helping you today.

How are you, Craig?

On this link, you can change your account age to 21+

https://account.microsoft.com/profile

After that, I recommend accessing your account's privacy settings on this link and leaving all settings as ''allow'' or ''everyone'', click ''submit'' and then try to link your account again.

https://account.xbox.com/Settings

You can try to link your Xbox Account to your Epic Games account, but it's not guaranteed since you already purchased it:

Please follow this guide

https://www.epicgames.com/help/en-US/epic-accou...

This can also be done on a Xbox:

https://www.epicgames.com/help/en-US/epic-accou...

I'm trying to connect my Epic game account to my xboxe one Account.

I receive an error message : Your Xbox Live account has already been associated with another Epic Games account.

I Don't know what aacount could be connected.

Is it possible to reset the connection through my Xbox account ?

Thank you

Ye

Hey there Felipe,

Thank you for posting on the Xbox Forums with your question. I would advise that you take a look at the support article from the Fortnite Help page.

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How do I connect (link) my console account to my Epic account? Read through it, it'll show you
how exactly to link them.

Also, when you first played on your Xbox account, did you select the option to not create an Epic Account? This could also be causing problems. Take a look at this Support article if this is the case.

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I'm trying to connect my console/platform to an Epic Games account.

I hope this helps!

Hi,

Ok,

Your profile with us it's fine as I read.

Your connection experience lag (for help with this try https://support.xbox.com/en-US/xbox-360/networking/slow-performance-solution)

Your GT linked to Epic, then you need to contact epic for help (http://launcherhelp.epicgames.com/customer/en/portal/articles/2915240-when-i-try-to-link-my-psn-xbl-account-to-my-epic-account-it-says-that-my-psn-xbl-account-is-already-linked-to-an-epic-account-)

Hope it helps.