Trying to buy game pass but it says i own it and i do not

Hi! My name is Ben an independent advisor and hope you are doing well.

With regards to your issue, can you tell us what is the exact message showing when attempting to buy the Game Pass subscription?

I suggest to also check via https://account.microsoft.com/services page to double check if you somehow have any pending or past due subscription. If there is, kindly try to cancel it first by clicking on Manage > Cancel. Then try to buy the subscription again.

Looking forward to hearing back from you so we can further assist.

Kind regards,

Ben

My xbox games pass is not working every time itry to play on xbox gamme pass its that ihave to buy the memberships. When i do buy it say i already own it

Hi thank you for replying. Yes that was included in the trilogy I bought. I just checked my account purchases and it's definitely in there. When I check in the store on xbox it says it's included with game pass and next to that buy to own rather than the usual you own this and if I click buy to own it tells me you already own this. Also in the store under the trilogy where it says in this bundle everything says owned except the hitman 3 access pass: hitman 2 standard but if I click on it and press buy now it tells me I already own it but it just won't install. It lets me try to install maybe because it on game pass but it won't install.

Hi Wendy, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly try to buy the game on the website itself. I got you the link where you can purchase it. Here you go:

https://www.xbox.com/en-US/games/store/halo-inf...

Also, Merry Christmas to you and your family.

Years ago I bought the Xbox version of Minecraft. Now I have Game Pass Ultimate & its not on PC version of the pass & never bought the PC version on any storefront. Now when I look at Windows 10 store it says Install or Buy to Own. Do I have Minecraft
on PC or not? I dont wanna buy the game again if I already own it on PC, especially when I already own it on console.