trying to arrange a service & repair

Solace_One · Jul 17, 2018

hi

ive been trying to arrange a service & repair to buy a replacement power supply for my xbox one and I keep getting this message when trying to choose a service type.

We’re sorry, but something went wrong at our end. Please try again later. (KAADruB+90iNnRfN.48)

has anyone got any answers? please!

:)

GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD · Jul 17, 2018

"Open Tray" Message

Here is a link for trouble shooting this issue.

Uh oh... that shouldn't have happened.

space

If this does not help and your console is not still under warranty (1 year from original purchase date) then you will need to pay for a repair/service.

You can arrange a repair/service by phoning support for your region.

CrazY1985 · Jul 17, 2018

MY DISC TRAY DOES WEIRD

Send it in for a repair.

Contact support to arrange a pickup.

WPAK · Jul 17, 2018

Hi there,

be sure to try it via a different browser (or inPrivate browsing) or even on a difference device to see if that helps anything.

If it doesn't help and you keep running into this issue then I suggest contact Xbox Support (via Phone or Microsoft Support Chat) and they should be able to set up a repair request for you.

To contact Xbox Support use Contact Us | Xbox Support

Let us know the results

WPAK

Hi there,

be sure to try it via a different browser (or inPrivate browsing) or even on a difference device to see if that helps anything.

If it doesn't help and you keep running into this issue then I suggest contact Xbox Support (via Phone or Microsoft Support Chat) and they should be able to set up a repair request for you.

To contact Xbox Support use http://support.xbox.com/contact-us

Let us know the results

mbaigent

And am I able to arrange a service/repair via there?

Miss Portia

Hello! If you arranged for a service repair through our website or via phone, then you will be provided with a shipping label with the address already filled out for you.

EggsBoxJuan

Once you open your console Microsoft will not touch it for a repair. You're best to arrange a repair, do that online as it is slightly cheaper than calling support and arranging a repair.

EggsBoxJuan

It would seem you need to arrange a repair
HERE. If the console is out of warranty it's slightly cheaper to arrange the repair online rather than calling support. If the console is still in warranty it should be a free repair.

If you only just got the console within the last few weeks try taking it back to the retailer for a replacement.

trying to arrange a service & repair