Trying to add payment method for account in Kenya

Discus and support Trying to add payment method for account in Kenya in XBoX Sales and Promo to solve the problem; It seems it is almost impossible to add a payment method for somebody that is outside the US and Europe. Tried to purchase a game or a subsription but... Discussion in 'XBoX Sales and Promo' started by aminga74, Mar 25, 2019.

  1. aminga74
    aminga74 Guest

    Trying to add payment method for account in Kenya


    It seems it is almost impossible to add a payment method for somebody that is outside the US and Europe.

    Tried to purchase a game or a subsription but keep getting the errorMessage below (screen shot below). Please can somebody look into this

    :)
     
    aminga74, Mar 25, 2019
    #1
  2. ngocphi Win User

    Trying to add payment method for account in Kenya

    You can add a payment method fro. Outside the us and europe however you CAN only add one from a xbox live supported region

    Kenya isnt a xbox live supported region

    Sinapore australia india japan china korea south africa egypt saudi arabia uae etc are all xbox supported regions

    https://www.xbox.com/en-CA/live/countries is all xbox live supported regions

    For any online service you must live in a supported region

    This is controlled by your chamber of commerce and local laws
  3. M3tal Daz3 Win User

    Trying to add payment method for account in Kenya

  4. Geth Win User

    Trying to add payment method for account in Kenya

    I would delete that screenshot
  5. Rostom L Win User

    I cant add debit card for payment for xbox game pass

    Hi Nur!

    Have you tried to add a different payment method to your account? It may be an issue with your payment method itself.

    To further isolate it, try to add your payment method on a different account.

    Just make sure that your account region, billing information, and the region where your card was issued are all in the same country.
  6. JosefLBohorquez Win User

    I can't add credit card to my xbox

    Thank you, I was double checking and Slovakia is a supported region

    What about using a different payment method?
    Still the same?

    Or if you can add a PayPal account, try linking your card with PayPal and then add the account as a payment method
Thema:

Trying to add payment method for account in Kenya

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