Trying to add a hotmail.co.uk address as an alias

Discus and support Trying to add a hotmail.co.uk address as an alias in XBoX Accessibility to solve the problem; Ok so I use an old email address to log in to Xbox, it's been attached to my Gamertag for years. I use a separate email address for most emails etc.... Discussion in 'XBoX Accessibility' started by LukeChapman8, Mar 20, 2023.

  1. LukeChapman8
    LukeChapman8 Guest

    Trying to add a hotmail.co.uk address as an alias


    Ok so I use an old email address to log in to Xbox, it's been attached to my Gamertag for years. I use a separate email address for most emails etc. and want to link my Gamertag to that

    However anytime I choose

    'Add an alias'

    'Add an existing email address as a Microsoft account alias'

    and put my hotmail.co.uk address it says

    'there's a temporary problem with the service, please try again, if you continue to get this message, try again later'

    The issue is I've tried this several times today and several times over the past year or so and get the same result? Microsoft wont let me speak to anybody about this issue via 'contact us'

    :)
     
    LukeChapman8, Mar 20, 2023
    #1
  2. Rostom L Win User

    Trying to add a hotmail.co.uk address as an alias

    Hi there!

    Please be advised that it's not possible to add an existing Microsoft email address to a different Microsoft account. The email address @hotmail.co.uk is a Microsoft account itself. You can only add a Microsoft email address as an alias to your other Microsoft account by creating a new one. To add an existing email address as your alias applies to 3rd party email addresses only that are not yet currently linked to Microsoft account.
  3. Lucas Lauer Win User

    How to delete xbox live account whilst retaining Microsoft account

    Hello, StevenK_Sc. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

    You can't transfer your Xbox account to another Microsoft/Xbox account. I'm sorry.

    If you have an email that is not live.*, outlook.*, hotmail.* or msn.*, you can add this email as a alias email to your Xbox account and then change it to your primary email address.

    But hotmail.co.uk (or any hotmail.*) can't be added as a alias email since it already links to another Microsoft Account.
  4. Sodangidni Win User

    Trying to change email address on Minecraft account

    Hello, Megan M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I would like to ask, is your daughter’s Minecraft account under your Microsoft account/email address, or she has an account for her?

    In addition to that, in order to change the email address associated with a Microsoft account, you need to follow these steps:

    Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

    Under Add an alias, do one of the following:

    Create a new Outlook.com email address and add it as an alias.

    Add an existing email address as an alias.

    Select Add alias.

    Notes:

    You can't add an email address that's associated with a work or school account as an alias.

    An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

    Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

    It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.

    Reference link:

    https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

    Regards,

    Arturo.
  5. Sodangidni Win User

    Why I can't download my Xbox 360 profile?

    Emiliano, can you try adding a new alias to your Microsoft account?

    Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

    Under Add an alias, select: Create a new Outlook.com email address and add it as an alias.

    Select Add alias.

    Once the new alias has been added, go to https://go.microsoft.com/fwlink/p/?linkid=842796 and select the new alias as a way to sign-in

    Then, try to download your profile on the Xbox 360 by using this new alias instead.
    You may find helpful to try to use first the recently created app password instead of your regular password.

    Reference link: https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2
  6. Sodangidni Win User

    Hi

    Hello, Joseph B. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    I'm sorry to say, but it's not possible to transfer an Xbox profile or any other kind of information (purchases, progress inside a game, etc.) between Microsoft accounts.

    An Xbox profile is linked permanently to their respective Microsoft account.

    However, what you can do is add a new email address to associate it with your Microsoft account by following these steps:

    “Go to Add an alias https://go.microsoft.com/fwlink/p/?linkid=864833. Sign in to your Microsoft account, if prompted.

    Under Add an alias, do one of the following:

    Create a new Outlook.com email address and add it as an alias.

    Add an existing email address as an alias.

    Select Add alias.”

    You may want to keep this in mind when trying to add a new alias:

    “You can't add an email address that's associated with a work or school account as an alias.

    An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

    Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

    It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.”

    This information was taken from the following article:
    https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

    I know this is not the kind of answer you were expecting, but your understanding is appreciated.

    Regards,

    Arturo.
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Trying to add a hotmail.co.uk address as an alias

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