Trying to add a hotmail.co.uk address as an alias

Hi there!

Please be advised that it's not possible to add an existing Microsoft email address to a different Microsoft account. The email address @hotmail.co.uk is a Microsoft account itself. You can only add a Microsoft email address as an alias to your other Microsoft account by creating a new one. To add an existing email address as your alias applies to 3rd party email addresses only that are not yet currently linked to Microsoft account.

Hello, StevenK_Sc. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

You can't transfer your Xbox account to another Microsoft/Xbox account. I'm sorry.

If you have an email that is not live.*, outlook.*, hotmail.* or msn.*, you can add this email as a alias email to your Xbox account and then change it to your primary email address.

But hotmail.co.uk (or any hotmail.*) can't be added as a alias email since it already links to another Microsoft Account.

Hi dylan,

Thank you for posting in Microsoft Xbox Community. I understand that you want to modify your email address and add an alias. The error that you are getting means that the alias that you are trying to choose is already owned by other person.

Please choose a different alias or you may just include some numbers to it.

An alias is an additional email address associated with your Outlook.com account.

An alias uses the same inbox, contact list, and account settings as your primary email address. You can sign in to your Outlook.com account with any alias—they all use the same password.

To add an alias, follow these steps:

Go to https://go.microsoft.com/fwlink/p/?linkid=864833.

Sign in to your Microsoft account, if prompted.

Under Add an alias, do one of the following:

Create a new Outlook.com email address and add it as an alias.

Add an existing email address as an alias.

For complete information about email alias, kindly see this official support article:

https://support.microsoft.com/en-us/office/add-...

Regards,

Hello, Megan M. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

I would like to ask, is your daughter’s Minecraft account under your Microsoft account/email address, or she has an account for her?

In addition to that, in order to change the email address associated with a Microsoft account, you need to follow these steps:

Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

Under Add an alias, do one of the following:

Create a new Outlook.com email address and add it as an alias.

Add an existing email address as an alias.

Select Add alias.

Notes:

You can't add an email address that's associated with a work or school account as an alias.

An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.

Reference link:

https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

Regards,

Arturo.

Emiliano, can you try adding a new alias to your Microsoft account?

Go to Add an alias (https://go.microsoft.com/fwlink/p/?linkid=864833). Sign in to your Microsoft account, if prompted.

Under Add an alias, select: Create a new Outlook.com email address and add it as an alias.

Select Add alias.

Once the new alias has been added, go to https://go.microsoft.com/fwlink/p/?linkid=842796 and select the new alias as a way to sign-in

Then, try to download your profile on the Xbox 360 by using this new alias instead.
You may find helpful to try to use first the recently created app password instead of your regular password.

Reference link: https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2