Try to add old profile to new Xbox add it tip going to create an account

you didn't need to create a new account. simply add your old account back on to your Xbox.

please go to the following link for instructions on how to do this https://beta.support.xbox.com/help/account-profile/manage-account/add-remove-account-xbox-one

you didn't need to create a new account. simply add your old account back on to your Xbox.

please go to the following link for instructions on how to do this https://beta.support.xbox.com/help/account-profile/manage-account/add-remove-account-xbox-one

That worked, thank you very much. Have a happy new year.

Hi! Can you kindly add a little more information to the question?

Are you trying to add an existing Xbox Live account to your Xbox 360?

If you are attempting to add an existing Xbox Live account to an Xbox 360, Create or go to the profile you would like the existing Xbox Live account to be accessible on, go to Xbox Live and download the existing account to the profile.

Hi there!

If you've forgotten your account, you can check out this
link to obtain your Microsoft account.

Let us know if you require any more help!

Sure I can help.

First go to: https://account.live.com

Sign in using the email and password that you use to sign in to your Xbox account.

Now go to Account aliases>Add alias

Now you will get 2 options: Create a new email address and add it as an alias and Add an existing email address as a Microsoft account alias

Create a new email address and add it as an alias will let you create a brand new email ending with @Outlook @Live or @Hotmail

Add an existing email address as a Microsoft account alias will let you add an email that you have already created on to your account (it can be anything, even if it is not a valid email, so check your spelling)

If you choose Create a new email address and add it as an alias : once you create the new email it will kick you back to "Account aliases", click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

If you choose Add an existing email address as a Microsoft account alias: Once you add the email that you want it will kick you back to "Account aliases", from here, click on "Verify", it will send you a verification link to the new email, you must go to
your email, login, and click on the verification link, after you do that, come back to account.live.com , go back to "Account Alias", and now click on "Make Primary" under the new email and it will make it the new email on your account, you will now use it
to sign in to your Xbox and Xbox.com.

To delete the old email: Once you have a new primary email, click on "remove" under the old email to remove it.

Have a nice day.