Try a different way to pay??

Discus and support Try a different way to pay?? in XBoX on Consoles to solve the problem; trying to buy a game on the store but when I put my card details in it says “try a different way to pay” at the bottom is also says... Discussion in 'XBoX on Consoles' started by G3THYNGUNDY, Dec 22, 2017.

  1. G3THYNGUNDY
    G3THYNGUNDY Guest

    Try a different way to pay??


    trying to buy a game on the store but when I put my card details in it says “try a different way to pay” at the bottom is also says PI-bannedpaymentinstrument?? Please help!!

    :)
     
    G3THYNGUNDY, Dec 22, 2017
    #1
  2. WPAK
    WPAK Guest
    Try a different way to pay

    Hi there,

    if you are experiecing issues with updating your payment options, be sure to check out
    http://account.microsoft.com/services and the payment options.

    If you can't update them there either then the best option is to contact Xbox Support (By Phone or Microsoft Support Chat) via Contact Us | Xbox Support
     
    WPAK, Dec 22, 2017
    #2
  3. benj2332
    benj2332 Guest
    Try a different way to pay

    my Xbox account has been suspended for some reason and it won’t except my card details. I’ve gone to Microsoft and tried to update my details but again won’t except them.

    I have plenty of money in my account and everything else is working fine on it but Xbox won’t let me pay my bill or let me update my details.

    I’m receiving this code - 25055-ijmkEgAAAAAAAAAA-eee4492c-c813-4e90-8038-5cc53f328590

    Please help!!
     
    benj2332, Dec 22, 2017
    #3
  4. WPAK Win User

    Try a different way to pay

    Hi there,

    if you are experiecing issues with updating your payment options, be sure to check out
    http://account.microsoft.com/services and the payment options.

    If you can't update them there either then the best option is to contact Xbox Support (By Phone or Microsoft Support Chat) via http://support.xbox.com/contact-us
  5. Rodrigo Oliver Win User

    Try a different way to pay ..

    Hi EthanPrinzy, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Discord promotion for Game Pass is only for new subscribers.

    Were you a subscriber in the past?
  6. 5a5c9da1-3842-45a6-b Win User

    "Try a different way to pay" error

    I believe if you have had Game Pass Ultimate in the past then you would not be eligible for a promotional code, if that's what the code is.
  7. Lucas Lauer Win User

    "Try a different way to pay" error

    Would you please try to share a screenshot with the exact error message?

    Also, what country do you current live in?
  8. SteveYT77 Win User

    "Try a different way to pay" error

    No, I have never had Game Pass before. Why is this happening?
Thema:

Try a different way to pay??

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