Try a different payment option ?

Discus and support Try a different payment option ? in XBoX Games and Apps to solve the problem; I want to preorder CoD AW and I'm getting an error. "Please try a different payment option". Can someone help me ? 96b13d53-308d-4b65-a6fc-e97ee0704652 Discussion in 'XBoX Games and Apps' started by AlexisLeKiller, Nov 2, 2014.

  1. AlexisLeKiller
    AlexisLeKiller Guest

    Try a different payment option ?


    I want to preorder CoD AW and I'm getting an error. "Please try a different payment option". Can someone help me ?

    :)
     
    AlexisLeKiller, Nov 2, 2014
    #1
  2. Im Miztek
    Im Miztek Guest
    Try a different payment option?

    Im trying to pre order Call of Duty Advanced Warfare and im getting an error. I tried using a credit card and paypal but still the same error, I also tried pre ordering through Xbox.com but even that wouldnt work. I dont know what to do anybody please help?
     
    Im Miztek, Nov 2, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Please try a different payment option?

    Sorry to hear it. You are showing as only having a silver account. If it should be gold then give phone support a call and they should be able to help you sort everything out. Here's the number for UK phone support. 020 7365 9792 or 0800 587 1102 FREE
     
    onyxishere, Nov 2, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Try a different payment option ?

    Please check commerce.microsoft.com to ensure that your personal info matches your gamertag info. Also make sure that the expiry date of your credit card (if one is added) has not expired.
     
    onyxishere, Nov 2, 2014
    #4
  5. onyxishere Win User

    Try a different payment option ?

    Please check commerce.microsoft.com to ensure that your personal info matches your gamertag info. Also make sure that the expiry date of your credit card (if one is added) has not expired.
  6. onyxishere Win User

    Please try a different payment option?

    Sorry to hear it. You are showing as only having a silver account. If it should be gold then give phone support a call and they should be able to help you sort everything out. Here's the number for UK phone support. 020 7365 9792 or 0800 587 1102 FREE
  7. Jhdkry135 Win User

    Please Try a Different Payment Option

    me too, i have the same issue!!!
  8. Misses Quinzel Win User

    Please Try a Different Payment Option

    Hey there, Jhdkry135! As Miss Diggz posted above, please create a new thread so that we can help you out individually.
  9. FearedNightmare Win User

    Please try a different payment option

    Have you made sure your Xbox One's region matches the region you're currently in ?

    Having a different region than your profile or creditcard is registered to can result in that error being given
Thema:

Try a different payment option ?

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