Troubleshooting

AnitaArmstrong · Jan 9, 2021

I downloaded rainbow six siege a couple of years ago for a free play weekend , and today i wanted to buy it. When i went on the store it said i had already bought the game and was installing now. When the download finished it said “if you dont have rights
for playing it, you’ll need to get it at the Microsoft store. So I’m confused at what to do and i wonder if you could help me

:)

BaseEh

Ive done that to it doesnt work

ThorX360

Im trying to play ufc on disc and its telling me to insert the disc and its already in there and non of the solutions work please help!

Hi,

I suggest you try this way:

Eject the disc
Perform a full power cycle ( https://support.xbox.com/en-US/xbox-one/console/power-cycle-console )
Restart the console
Insert the disc
Retry

SUPERSOAKERx69

That could be a great way to do it. You should suggest it in Xbox Ideas

DominumStige

Hi!

Restarting can be caused by many factors. If you have already reset the console to factory settings, you can check the status of the electrical outlet or replace the console's HDMI cable. Also, do you have an audio system connected to the console? Often,
faulty cables cause electrical problems.

Cloud Gear 13

If you follow the instruction to the letter the last step and most difficult is to submit a console repair: here the link: Device service and replacement.

Troubleshooting