Troubleshooting errors

JeffreyChen8 · Jun 23, 2020

So basically, i tigbk my xbox is broken. Everytime I turn it on, it takes me straight to the troubleshooting page. So i do what any logical person would do, i did restarted, soft reseted, hard reseted, and did the USB update thing. None of those seemed
to work. Then i finally got the factory reset to work but then it cancels itself when it get to about 9%. Does anyone know hoe to fix this?

:)

JeffreyChen8

No i bought this console 3 years ago. Im pretty sure the warranty expired a long time ago.

JeffreyChen8

I dont really think that my xbox needs repair though. It was working fine for a couple minutes this morning and then when i turned it off and turned it back on, this stsrted happening. Also, how would i get it repaired especially during these times where
most microsoft stores arent open.

XBF Ezra G

Hi JefferyChen8,

Thank you for your post. I understand you are experiencing an issue with powering on your Xbox One. If you've already attempted factory resets and an offline system update, your Xbox One may need to be repaired. To create a repair order, please visit our

Device Support page.

I hope this helps!

Evil Krab

Sounds daft with some of the above comments but have you decached?

RaidingPigman

Do you know if your system is still under warranty? It sounds like a boot issue and it cant resolve itself. I had the same issue, but mine went solid black and wouldnt boot at all the next day.

Troubleshooting errors