troubleshoot

Discus and support troubleshoot in XBoX on Consoles to solve the problem; Can't connect to internet, goes as far as network. Tried the troubleshoot and didn't work. a0d3639c-b082-4949-9b8a-986e34243382 Discussion in 'XBoX on Consoles' started by PoppaJoe5, Jul 15, 2017.

  1. PoppaJoe5
    PoppaJoe5 Guest

    troubleshoot


    Can't connect to internet, goes as far as network. Tried the troubleshoot and didn't work.

    :)
     
    PoppaJoe5, Jul 15, 2017
    #1
  2. {Parity}
    {Parity} Guest
    troubleshoot

    Try performing a hard reset EXACTLY like this Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
    Once it is back up and operational test the results.

    If that doesn't work you could try a factory reset. First use the options that lets you keep the games and apps. support.xbox.com/.../reset-console-to-factory-defaults

    Let us know. Good Luck!
     
    {Parity}, Jul 15, 2017
    #2
  3. SUPERSOAKERx69
    SUPERSOAKERx69 Guest
    Troubleshoot

    That could be a great way to do it. You should suggest it in Xbox Ideas
     
    SUPERSOAKERx69, Jul 15, 2017
    #3
  4. BaseEh Win User

    Troubleshoot

    Ive done that to it doesnt work
  5. ThorX360 Win User

    Troubleshoot

  6. SUPERSOAKERx69 Win User

    Troubleshoot

    That could be a great way to do it. You should suggest it in Xbox Ideas
  7. DominumStige Win User

    Troubleshooting

    Hi!

    Restarting can be caused by many factors. If you have already reset the console to factory settings, you can check the status of the electrical outlet or replace the console's HDMI cable. Also, do you have an audio system connected to the console? Often,
    faulty cables cause electrical problems.
  8. Cloud Gear 13 Win User

    Troubleshoot

    If you follow the instruction to the letter the last step and most difficult is to submit a console repair: here the link: Device service and replacement.
Thema:

troubleshoot

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