Troubleshoot power issues

Discus and support Troubleshoot power issues in XBoX on Consoles to solve the problem; Hi , i have a Xbox one and i have a issue with my troubleshoot . My Xbox don't want to turn on and when i connect my troubleshoot on , the lights turn... Discussion in 'XBoX on Consoles' started by SinuousCheese41, Sep 30, 2017.

  1. SinuousCheese41
    SinuousCheese41 Guest

    Troubleshoot power issues


    Hi , i have a Xbox one and i have a issue with my troubleshoot .

    My Xbox don't want to turn on and when i connect my troubleshoot on , the lights turn off.

    I disconnect my troubleshoot and the light became orange. I already do the tutorial on the site but it doesn't work

    And now i don't know what to do.

    :)
     
    SinuousCheese41, Sep 30, 2017
    #1
  2. blueamcat
    blueamcat Guest
    Kinnect

    Check out these steps if you haven't:
    support.xbox.com/.../troubleshoot-kinect-issues

    Also, try unplugging the Kinect from the Xbox One and do a power cycle on the Xbox. (hold power button for 10 seconds until it turns off by itself. you should see the green boot screen when you turn it back on)
     
    blueamcat, Sep 30, 2017
    #2
  3. Xmsteel
    Xmsteel Guest
    Troubleshooting Odd Issues...?

    First of all, I'd like to say I'm pretty sure I own one of the oldest working (somewhat) original Xbox. Year 2002! WOO.

    Anyhow, its starting to have issues, which is to be expected, especially seeing as it tripled its estimated life.

    The problems:

    1.) The power button does nothing. Literally. Nothing.
    2.) The CD Open/Close button does all functions. This includes, in this order (per push): Turns on console and opens tray, closes tray, opens tray, closes tray and turns off xbox.
    3.) First time this happen to me, it randomly turned off. I played for a good 30 minutes or so flawlessly, and all of a sudden it just turns off as if I unplugged it.


    I'm hoping this is something that can be fixed. I know the system inside and out, and just need to know what the issue(s) might be so I can replace or repair the system.

    Note: If it matters, this is my current A/C Cord: img.auctiva.com/imgdata/1/0/9/5/6/1/6/webimg/594517880_tp.jpg
     
    Xmsteel, Sep 30, 2017
    #3
  4. Kiesey Win User

    power brick problem

    Try the troubleshooting in the attached article to troubleshoot your power supply issue. If that does not resolve your issue you will need to get the power supply replaced. To do so please contact Xbox support by phone.

    support.xbox.com/.../power
  5. Francia J. Win User

    Troubleshooting startup issues

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    We may need to access the Xbox Troubleshooter page again and reset the console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Make sure to follow the steps accordingly to access it:

    1. Unplug the network cable if you're using a wired network connection.

    2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    3. Wait 30 seconds, and then plug the power cord back in.

    4. Press and hold the Pair button and the Eject button , and then press the Xbox button on the console.

    5. Continue holding the Pair and Eject buttons for 10-15 seconds.

    6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

    When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".
  6. XBF Ezra G Win User

    Xbox One S ne lis pas un disque[Xbox One S not playing a disc]

    Hello MorganMEVEL,

    Thank you for your post. I understand you are experiencing an issue with installing games from a disc on your Xbox One. Try performing a

    power-cycle     on your console to troubleshoot this issue. If the issue persists, check out this article:

    Troubleshoot Game Disc Issues    .

    I hope this helps!
  7. XBF Ezra G Win User

    Cant play battlefield 4

    Hello ElaineSpivey,

    Thank you for your post. I understand you are experiencing an issue with playing Battlefield 4 on your Xbox One. To troubleshoot this, please try performing a

    power-cycle    . If the issue persists, please check out this article:
    Troubleshoot Game Issues - Xbox One    .

    I hope this helps!
  8. XBF Ezra G Win User

    congelación de pantalla[screen freeze]

    Hello OMARVAZQUEZ2,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One freezing during various games. To troubleshoot this, please try performing a

    power-cycle    . If the issue persists, check out this article:
    Troubleshoot games Xbox One    .

    I hope this helps!
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Troubleshoot power issues

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