Troubled guy please help!!!

endmanifesto13 · Mar 31, 2014

untill today I had a monthly subscription on my credit card. I got a 12 month prepaid card as a gift and I tried to redeem it but its been giving me the error message I already tried erasing my profile And everything nothing has worked: (

:)

GlitchyHippo47 · Mar 31, 2014

how to delete a post on the forum

I would like to ask on how to delete a post. I mistakenly placed my number and I am troubled on the number of calls I'm getting. Can somebody help please...

Andreas_212 · Mar 31, 2014

[LOCKED] Something About Those "Looking For Friends" Threads.

I hope youir parents get you some help really soon. Cant they see youre troubled?

onyxishere · Apr 1, 2014

Can you please post the error message and 8 digit error code you get when you try to redeem the card on your console?

Uriels Phoenix · Nov 1, 2018

Hey there endmanifesto13,

Chances are, your monthly subscription has automatically renewed and is attempting to charge your credit card. The reason why you are unable to redeem the code is probably because of the pending charge on your account. I would suggest contacting support
for this so they can cancel the monthly subscription and offset the charges for it. Doing so should allow you to redeem that code.

Let us know how things go. Thanks!

Uriels Phoenix

Hey there endmanifesto13,

Chances are, your monthly subscription has automatically renewed and is attempting to charge your credit card. The reason why you are unable to redeem the code is probably because of the pending charge on your account. I would suggest contacting support
for this so they can cancel the monthly subscription and offset the charges for it. Doing so should allow you to redeem that code.

Let us know how things go. Thanks!

onyxishere

Can you please post the error message and 8 digit error code you get when you try to redeem the card on your console?

telephotoedgar2

Same try to review from another account.

WhoseverKitty0

i have wireless connection i have the regular xbox router connecting to my wireless router.

VibroPlex

The bars shown on the Xbox only show how good the connection between the console and your router are. Other problems don't show up that way.

Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked... ports can be blocked in your router, modem, or at your ISP. Since the Xbox 360 uses different ports than PCs & Macs use, you
can't see the effect of a port blockage except on the Xbox. A sequential power cycle is the first step in clearing a port blockage:

1) turn off the Xbox then

2) unplug the power from the router (Some folks have a combination modem-router AKA 'gateway'. If so, skip step 3).

3) unplug the power from the modem.

4) Wait at least 30 secs then replug the modem (or gateway) power.

5) Wait 'til the light on the front of the modem (or gateway) which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router, then when that light says it's ready, skip
step 6.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox. For more background on Ports, see
whatismyipaddress.com/port

If the problem persists, then send us the information we need from
forums.xbox.com/.../155724.aspx and we can work on this further.

Troubled guy please help!!!