Trouble with Xbox Game Pass

Discus and support Trouble with Xbox Game Pass in XboX Insiders to solve the problem; Hi, I'm having some trouble with the XGP, especially the Xbox Beta app. I had it and it worked. I downloaded half of Wolfenstein II and went on... Discussion in 'XboX Insiders' started by /u/Gletchh, Jul 6, 2019.

  1. /u/Gletchh
    /u/Gletchh Guest

    Trouble with Xbox Game Pass


    Hi, I'm having some trouble with the XGP, especially the Xbox Beta app. I had it and it worked. I downloaded half of Wolfenstein II and went on vacation for a week. When I came back the progress had restarted. I tried clicking Install, but it would say Installing for a split second then go back to Install again. I tried restarting the app, but when I opened it again everything was black, so I read online that I should reinstall the app. I uninstalled it, but when using the Xbox (Beta) Installer to reinstall it, the Install button doesn't work.
    I tried talking to an Xbox agent, but we didn't come to a conclusion and I lost the connection to him after switching accounts on my PC to try downloading the app from a separate account, and I lost the reconnect link. I really don't know what else to do, I have also tried downloading the Xbox (BETA) app on the Microsoft store, but that just goes to an infinite loading screen, I've already paid the subscription so I would really like for it to work again. Can anyone help me?
    EDIT: I literally just had to restart my PC...

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    /u/Gletchh, Jul 6, 2019
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  2. Smwutches Win User

    Trouble Xbox Game Pass

    If you can't cancel it there, you'll want to contact support and speak to billing and they should be able to do so for you. http://support.xbox.com/contact-us (say no, thanks
    to the virtual assistant and if you're not given the options to chat with support or request a call back, change your topic).
  3. Kira36390c94985-d5fb Win User

    Trouble Xbox Game Pass

    I already tried that, but it does not give me the option, I suppose I'll have to pay another month and then the cancelation
  4. Smwutches Win User

    Trouble Xbox Game Pass

  5. Mister Cizl Win User

    Trouble with Game Pass

    Hey MetAz XII! Sorry to hear about your issue getting Game Pass up and running. Unfortunately we do not have access to billing and subscriptions here on the forums. For additional assistance, reach out to

    Support
    . Thanks!
  6. lorenziniforce Win User

    error 0x803F8001 with Mechwarrior 5: Mercenaries on Game Pass

    see, that's what i was suspecting originally, but i checked in with a friend here in the country who also has game pass and he has no trouble whatsoever with Mechwarrior 5. According to the website, there shouldn't be any trouble with PC game pass, no?
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Trouble with Xbox Game Pass

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