Trouble with voice on windows xbox app

BadWolfBrando · Dec 21, 2017

I recently started playing ark with my friends on xbox after having moved to pc and the introduction of crossplay, but I'm having an issue with being in the party and having my voice also come through in game chat. If anyone else has had this issue or knows
of a solution please enlighten me because it is extremely frustrating.

:)

Fábio HenriqueCardoso Nobre · Dec 21, 2017

My xbox loses the connection when I am broadcasting with the windows 10 xbox app.

My xbox loses the connection when I am broadcasting with the windows 10 xbox app. And also with another Xbox app (Android and Windows 10).

After this last update. Right after 5 minutes I'm having trouble with the Xbox App for Android and Windows 10.

Only after restarting the console does it work again.

Att

Fabio

Ren Bullet · Dec 21, 2017

Xbox App closes automatically

Hello ,I am having trouble launching the Xbox App on Windows 10 . It closes right after I click on it.

I hope anyone can help me with that .

Wilfred Mac · Dec 22, 2017

Hi,

Incorrect configuration setting is one of the possible reasons why you are having audio issues while in party chat. To help you resolve this concern, we recommend that you perform all the troubleshooting steps provided on the link below:

Troubleshoot game audio or video issues on Windows 10

Kindly update us with the results.

BadWolfBrando · Dec 24, 2017

Hi,

Incorrect configuration setting is one of the possible reasons why you are having audio issues while in party chat. To help you resolve this concern, we recommend that you perform all the troubleshooting steps provided on the link below:

Troubleshoot game audio or video issues on Windows 10

Kindly update us with the results.
Click to expand...

There is no mention of coming through party and game chat and the issue still persists. The audio is fine. I hear everyone in my party and they hear me, but everyone outside the party can hear me too.

Wilfred Mac · Dec 25, 2017

Thanks for keeping in the loop. Let us further isolate the concern by using a different profile and check if the issue persists.

We also recommend that you create a local user and use it then check if the same issue will occur. To create a local user, you may check the link below:

Create a local use or administrator account in Windows 10

Kindly keep us updated.

BadWolfBrando · Dec 26, 2017

Thanks for keeping in the loop. Let us further isolate the concern by using a different profile and check if the issue persists.

We also recommend that you create a local user and use it then check if the same issue will occur. To create a local user, you may check the link below:

Create a local use or administrator account in Windows 10

Kindly keep us updated.
Click to expand...

Yes the issue is on any account used. Either windows or local.

Wilfred Mac · Nov 2, 2018

Thank you for your cooperation and for trying to use a different account. Let us further isolate this concern by uninstalling and reinstalling the Xbox app.

Uninstall and reinstall the Xbox App to update it.

Click Start, and then type Windows PowerShell on the search box.

Right-click, and then select Run as administrator.

Type the following command to uninstall Xbox app: Get-AppxPackage xboxapp | Remove-AppxPackage

Hit Enter.

Launch Windows Store and download the Xbox App.

Kindly update us with the results.

Wilfred Mac

Thanks for keeping in the loop. Let us further isolate the concern by using a different profile and check if the issue persists.

We also recommend that you create a local user and use it then check if the same issue will occur. To create a local user, you may check the link below:

Create a local use or administrator account in Windows 10

Kindly keep us updated.

BadWolfBrando

Hi,

Incorrect configuration setting is one of the possible reasons why you are having audio issues while in party chat. To help you resolve this concern, we recommend that you perform all the troubleshooting steps provided on the link below:

Troubleshoot game audio or video issues on Windows 10

Kindly update us with the results.

There is no mention of coming through party and game chat and the issue still persists. The audio is fine. I hear everyone in my party and they hear me, but everyone outside the party can hear me too.

BadWolfBrando

Thanks for keeping in the loop. Let us further isolate the concern by using a different profile and check if the issue persists.

We also recommend that you create a local user and use it then check if the same issue will occur. To create a local user, you may check the link below:

Create a local use or administrator account in Windows 10

Kindly keep us updated.

Yes the issue is on any account used. Either windows or local.

Wilfred Mac

Hi,

Incorrect configuration setting is one of the possible reasons why you are having audio issues while in party chat. To help you resolve this concern, we recommend that you perform all the troubleshooting steps provided on the link below:

Troubleshoot game audio or video issues on Windows 10

Kindly update us with the results.

Wilfred Mac

Thank you for your cooperation and for trying to use a different account. Let us further isolate this concern by uninstalling and reinstalling the Xbox app.

Uninstall and reinstall the Xbox App to update it.

Click Start, and then type Windows PowerShell on the search box.
Right-click, and then select Run as administrator.
Type the following command to uninstall Xbox app: Get-AppxPackage xboxapp | Remove-AppxPackage
Hit Enter.
Launch Windows Store and download the Xbox App.

Kindly update us with the results.

Trouble with voice on windows xbox app