Trouble with the game.

DiagonalBloom18 · Jun 5, 2017

When I first got my Xbox, It came with the code to download Assassin's creed unity and Assassins's creed IV Black flag. It was great and loved it, but my Xbox was having some issues and I decided to restart my Xbox. Before that happened I unninstalled them
both ( to have more space for this other game I got, also was a disk). So when I re-set my Xbox it was fine and I was happy. Months later, I had the feeling of playing unity again, so I went to the "ready to install" category it wasn't there. So I went to
the store for unity and said the cost, redeem code, and game hub. Nothing about download the game nor to install.

:)

Catherine Cus. · Jun 5, 2017

Troubles with starting the game.

Our pleasure to be of assistance.

If you encounter any issues, don't hesitate to get back to us anytime. We'd be glad to further assist you.

wobbleman · Jun 5, 2017

Troubles with starting the game.

Hi,

A corrupted profile data associated with the game is one possible reason why you're encountering issues launching the game on Windows 10. For us to determine the root cause, kindly answer the following questions:

Have you made any changes to your device before encountering this issue?

Are you getting any error messages?

Have you tried launching other games and check if the same issue occurs?

In the meantime, we suggest running the Windows apps troubleshooter provided on this

link. This can help resolve issues regarding games downloaded from the Windows Store.

We also recommend keeping the game up-to-date. See
Check for updates for apps and games from Windows Store for the steps.

Resetting the game can also help resolve corrupted game data. Here the steps:

Click Start and click Settings.

Select System.

Select Apps & features.

Find the game and click Advanced options.

Click Reset.

Restart your device so that the changes can take effect.

Launch the game and check if the same instance occurs.

Click to expand...

thanks mate,

the resetting the game fixed it!

answer to the above questions were

no

no

yes.

thanks again for you help.

Mister Mascot · Jun 6, 2017

Hey there DiagonalBloom18,

Are you currently signed into the account which redeemed the codes for Assassins Creed Unity and Black Flag? Is it possible that they could have been redeemed on another account on your console?

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Getafix

Heya!

Let's have you follow all of the steps on the
Game freeze guide and see if we can get your games working once more.

To be sure, is your console plugged into the wall directly? We would recommend never using extension cables or surge protectors with the console as it can cause issues with games and apps.

Post back and let us know how that goes!

zanedrummerdx

My recomendation is NOT play COD. Worst series for hacking/modding series ever

ScotchJ

Having the same issue, been like this for a few days now.

ieatpie69

i agree with no bounds ive seen the hacks in it such as the texts saying go to a site and join there clan and stuff popping up across the screen

noboundz

CoD 4 is probably the most hacked/ modded game on Xbox Live. Best to avoid it.

Trouble with the game.