Trouble with the chatpad

Is this the same situation as the chatpad? I'm having trouble fitting that onto my S controller.

I had the opposite troubles. I kept getting headets that worked but the chatpads never did. After trying and exchanging 4 times I finally returned my 4th one and ditched the idea of having a chatpad. I would like the convenience of one but I'll be damned
if I can get one to work. I made sure it was plugged in securely to the controller, read the manual, checked all kinds of forums and everything, but it was a no go.

smartglass is the new chatpad, although there is a chatpad on the way.

Hello. Sorry to hear that you are having issues with your Xbox 360 Chatpad.



There are two tabs on either end of the chatpad that fit securely into the screw holes on the bottom grips of the controller. If these are not secure then the chatpad won't be fully operational as the connection at the powerport will be loose.





Connect the Xbox 360 Chatpad to a controller:



1. Turn the controller and the Xbox 360 Chatpad so that the bottom of each faces up.

2. Align the chatpad connector plug with the controller's expansion port. Align the two posts on the chatpad with the holes on the controller.

3. Push the chatpad onto the controller with even pressure until they snap together. There should be no gaps.





Here is a video demonstration: http://youtu.be/S-mWXFmSBWc?t=40s

The Xbox360 Chatpad will not fit on any Xbox One controllers. In order to use a chatpad on the Xbox One controllers you will have to buy the Xbox One version of it

www.xbox.com/xbox-one/accessories/communications/chatpad