Trouble with remotely added game

Try removing the consul from your remote playlist and re-adding it. This happened to me and it’s because the keys were lost, re-adding the device to remote play solved it

Hi Lowell!

Can you please tell me more about the issue you're experiencing in remote play?

Please let me know what's your Xbox console model and the device you use for remote play.

You may check the troubleshooting steps for remote play issue here https://support.xbox.com/help/games-apps/troubl...

I was having the same trouble and just found a solution. In the Windows 10 Xbox app, click on the three dots next to the button to connect to the Xbox via remote play and choose 'Remove Console'. Once it is removed, select 'Add Console' and go through the process of adding the console back as a remote play option. This will require you to be at your actual Xbox to set up up.

Once you've completed the setup, you should be good to go. At least, it worked for me.

Good luck!

Here's a support article about remote installation on the Xbox One console for you. If you've never used it before or are uncertain whether your game purchase went through (either because you're having trouble finding the console through the remote device
or the game) then you should most likely wait to install the game or try the remote installation feature when you are actually with your console to make it easier.

https://support.xbox.com/en-US/games/game-setup/install-games-remotely-on-xbox-one-and-pc

Hi spicacality,

Thanks for your post. I understand you are experiencing an issue with adding games to your queue from your Xbox mobile app. To set up remote installations, check out this article:

Installing games remotely to your Xbox One.

I hope this helps.