Trouble with purachased game

Discus and support Trouble with purachased game in XBoX Sales and Promo to solve the problem; Hi everyone. I have purchased the game Battlefield Bad Company 2 on my Xbox One S in microsoft store but I can not see it in my game library. it's... Discussion in 'XBoX Sales and Promo' started by RudolfMiller1, Nov 21, 2018.

  1. Trouble with purachased game


    Hi everyone.

    I have purchased the game Battlefield Bad Company 2 on my Xbox One S in microsoft store but I can not see it in my game library. it's still empty

    what should i do to play my game that I've already purchased?

    :)
     
    RudolfMiller1, Nov 21, 2018
    #1
  2. iTz 5tEvE
    iTz 5tEvE Guest
    DLC Problem?

    Well i downloaded the Chaos map pack and am trying to play it however when i attempt to play it says ;

    Enter multiplayer and launch the store to purachase new game content and elite premium memberships.

    I didnt see anywhere saying that i need to be an elite member to be able to play , if so this is just wrong.

    I dont know if its just me having problems or anybody else but some input would be great.

    Thanks
     
    iTz 5tEvE, Nov 21, 2018
    #2
  3. Trouble with the game.

    Hey there DiagonalBloom18,

    Are you currently signed into the account which redeemed the codes for Assassins Creed Unity and Black Flag? Is it possible that they could have been redeemed on another account on your console?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 22, 2018
    #3
  4. denis97g
    denis97g Guest

    Trouble with purachased game

    Hi, have you checked your ready to install section?
     
    denis97g, Nov 21, 2018
    #4
  5. yep. btw the problem is solved. I've just log-out and log-in and now i see it my games library. thanks for help.
     
    RudolfMiller1, Nov 22, 2018
    #5
  6. XBF Leslie D
    XBF Leslie D Guest
    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
     
    XBF Leslie D, Nov 6, 2018
    #6
  7. XBF Leslie D Win User

    Trouble with purachased game

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
    the troubleshooting steps listed above didn't fix the issue.



    Thank you and have a great day!
  8. RudolfMiller1 Win User

    Trouble with purachased game

    yep. btw the problem is solved. I've just log-out and log-in and now i see it my games library. thanks for help.
  9. denis97g Win User

    Trouble with purachased game

    Hi, have you checked your ready to install section?
  10. Mister Getafix Win User

    Game trouble

    Heya!

    Let's have you follow all of the steps on the
    Game freeze guide
    and see if we can get your games working once more.

    To be sure, is your console plugged into the wall directly? We would recommend never using extension cables or surge protectors with the console as it can cause issues with games and apps.

    Post back and let us know how that goes!
  11. zanedrummerdx Win User

    Troubles With a Game

    My recomendation is NOT play COD. Worst series for hacking/modding series ever
Thema:

Trouble with purachased game

Loading...
  1. Trouble with purachased game - Similar Threads - Trouble purachased game

  2. Getting logged out of my Microsoft account all the time, having trouble to log back

    in XBoX Accessibility
    Getting logged out of my Microsoft account all the time, having trouble to log back: Hello everyone! For quite a while I had been having some pretty colossal problems with my Microsoft account. It all started with Minecraft launcher being unable to log in for most of the time as...
  3. trouble trying to recover my account

    in XBoX Accessibility
    trouble trying to recover my account: Microsoft support and xbox support tried to recover my account but nothing actually worked and I am really mad at microsoft. Not only did I not add all the information I could use, i have added...
  4. Having trouble signing into Microsoft on PS4

    in XBoX Accessibility
    Having trouble signing into Microsoft on PS4: This is a question for my partner who is having trouble logging onto their Microsoft account on PS4. The error code: Drowned pops up every time they try logging in but when they try to restart...
  5. Trouble signing into minecraft

    in XBoX Accessibility
    Trouble signing into minecraft: I just got a new laptop and cannot sign into minecraft. When I try to sign in with my microsoft account, I get the 0x80004005 error. However, I can still sign into minecraft on my old computer and...
  6. XBOX ACCOUNT VERIFICATION TROUBLE

    in XBoX Accessibility
    XBOX ACCOUNT VERIFICATION TROUBLE: Hi, so basically I have an xbox account that when I log into, it's asking me to verify the account because it has detected something. The issue is that the email that it's using to send a code too...
  7. What to do when I get the screen that says “Microsoft is having trouble signing you in”

    in XBoX Accessibility
    What to do when I get the screen that says “Microsoft is having trouble signing you in”: When I try to sign into my Xbox account it comes up with “wait while we sign you out” and then it comes up with “Microsoft is having trouble signing you in” 05376fd9-a0eb-448f-b9d9-4ba02ff381ec
  8. Xbox series s having trouble with wifi

    in XBoX on Consoles
    Xbox series s having trouble with wifi: Hi my Xbox is having issues with one specific wifi connection, I’ve tried resetting Xbox, the router, ports, Mac, dns, everything, yet it just won’t work. It will connect to the internet fine, it...
  9. Hi im having trouble with my xbox can you please help?...

    in XBoX on Consoles
    Hi im having trouble with my xbox can you please help?...: Hi my xbox keeps sending me to the something went wrong startup error and when I try to offline download I am stuck in a loop whereby I am stuck in the preparing console screen and it is stuck on...
  10. Was having trouble playing online and after restarting my consoleand that not fixing the...

    in XBoX Accessibility
    Was having trouble playing online and after restarting my consoleand that not fixing the...: Was having trouble playing online and after restarting my consoleand that not fixing the problem i signed out of my xbox fully but now when i try sign in it just doesnt work, i press the sign in...