Trouble with my account signing in

Discus and support Trouble with my account signing in in XBoX on Consoles to solve the problem; I have Xbox live gold membership and my Xbox can connect to the internet but my account asks me for my password, I enter it and then it takes forever... Discussion in 'XBoX on Consoles' started by xQuavers 24x, Jan 13, 2014.

  1. xQuavers 24x
    xQuavers 24x Guest

    Trouble with my account signing in


    I have Xbox live gold membership and my Xbox can connect to the internet but my account asks me for my password, I enter it and then it takes forever and still hasn't signed in... Please help!!

    :)
     
    xQuavers 24x, Jan 13, 2014
    #1
  2. Trouble signing in with account

    This is not my normal gamertag. It's "AlkalineVoodoo". I recently bought a new Xbox and I was trying to download my normal gt, i put in the right email and password and this gt comes up. I dont understand why because everything was correct when I put my
    information in our it would tell me I was wrong. I just want my AlkalineVoodoo name back. I called support and they told me its the wrong email when this is the only one I have
     
    ThoricPanther7, Jan 13, 2014
    #2
  3. HassanB
    HassanB Guest
    Trouble signing in with account

    Hi,

    If you have your original gamertag on any console, please login to it and from the Xbox 360 Dashboard, go to Settings > Account > 3rd Tab (Account Information) > Account Security.

    Take a look to the right to see what e-mail is associated with the gamertag.

    If you're unable to do so because you have no consoles with your profile on it, then you will need to contact phone support and give them your gamertag so they can assist you with finding out the e-mail associated with it.

    Phone support can be reached by clicking this link here.
     
    HassanB, Jan 13, 2014
    #3
  4. Trouble with my account signing in

    Hey mate, if it's asking for your password you might need to update your security proofs and verify them. Please follow the link and click 'Manage your security info' and sign-in to update and verify:

    support.xbox.com/.../add-security-proof


    -

    If you're still receiving the password prompt, delete your profile from the console (profile only), clear the system cache. Restart the console and re-download your profile.

    -

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    -

    Clear system cache:
    support.xbox.com/.../clear-system-cache
     
    DigitalAssassin, Jan 13, 2014
    #4
  5. I am also having this problem. I have been trying to sign in for 2 days now.I type in my password and all it does is a signing in and will not go any further. I am so frustrated!
     
    revolver born 1, Mar 21, 2014
    #5
  6. I can not even accessy Xbox guide. It says it is currently unavailable :/
     
    revolver born 1, Oct 31, 2018
    #6
  7. revolver born 1 Win User

    Trouble with my account signing in

    I am also having this problem. I have been trying to sign in for 2 days now.I type in my password and all it does is a signing in and will not go any further. I am so frustrated!
  8. revolver born 1 Win User

    Trouble with my account signing in

    I can not even accessy Xbox guide. It says it is currently unavailable :/
  9. CoderCozz81 Win User

    Trouble signing into my account

  10. Dr Venkman07 Win User

    Trouble signing into my account

    Never mind, finally got myself through the wall of BS but it reminded me why myself and others I know stopped playing our 360s in the first place when we kept being asked for this constantly every time we logged on, despite giving every detail Microsoft
    wanted. I was half expecting to be asked for my blood type and for a sample of DNA to verify my account.
  11. DigitalAssassin Win User

    Trouble with my account signing in

    Hey mate, if it's asking for your password you might need to update your security proofs and verify them. Please follow the link and click 'Manage your security info' and sign-in to update and verify:

    support.xbox.com/.../add-security-proof


    -

    If you're still receiving the password prompt, delete your profile from the console (profile only), clear the system cache. Restart the console and re-download your profile.

    -

    Delete and re-download profile:
    support.xbox.com/.../profile-move-delete


    -

    Clear system cache:
    support.xbox.com/.../clear-system-cache
Thema:

Trouble with my account signing in

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