Trouble with my account signing in

xQuavers 24x · Jan 13, 2014

I have Xbox live gold membership and my Xbox can connect to the internet but my account asks me for my password, I enter it and then it takes forever and still hasn't signed in... Please help!!

:)

ThoricPanther7 · Jan 13, 2014

Trouble signing in with account

This is not my normal gamertag. It's "AlkalineVoodoo". I recently bought a new Xbox and I was trying to download my normal gt, i put in the right email and password and this gt comes up. I dont understand why because everything was correct when I put my
information in our it would tell me I was wrong. I just want my AlkalineVoodoo name back. I called support and they told me its the wrong email when this is the only one I have

HassanB · Jan 13, 2014

Trouble signing in with account

Hi,

If you have your original gamertag on any console, please login to it and from the Xbox 360 Dashboard, go to Settings > Account > 3rd Tab (Account Information) > Account Security.

Take a look to the right to see what e-mail is associated with the gamertag.

If you're unable to do so because you have no consoles with your profile on it, then you will need to contact phone support and give them your gamertag so they can assist you with finding out the e-mail associated with it.

Phone support can be reached by clicking this link here.

DigitalAssassin · Jan 13, 2014

Hey mate, if it's asking for your password you might need to update your security proofs and verify them. Please follow the link and click 'Manage your security info' and sign-in to update and verify:

support.xbox.com/.../add-security-proof

-

If you're still receiving the password prompt, delete your profile from the console (profile only), clear the system cache. Restart the console and re-download your profile.

-

Delete and re-download profile:
support.xbox.com/.../profile-move-delete

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Clear system cache:
support.xbox.com/.../clear-system-cache

revolver born 1 · Mar 21, 2014

I am also having this problem. I have been trying to sign in for 2 days now.I type in my password and all it does is a signing in and will not go any further. I am so frustrated!

revolver born 1 · Oct 31, 2018

I can not even accessy Xbox guide. It says it is currently unavailable :/

revolver born 1

I am also having this problem. I have been trying to sign in for 2 days now.I type in my password and all it does is a signing in and will not go any further. I am so frustrated!

revolver born 1

I can not even accessy Xbox guide. It says it is currently unavailable :/

CoderCozz81

You can always change the settings for single sign-on and to remember you for instant connection. If you are not aware of how to do this I would be glad to help here is one to help get started:

support.xbox.com/.../manage-your-microsoft-account-faq

Dr Venkman07

Never mind, finally got myself through the wall of BS but it reminded me why myself and others I know stopped playing our 360s in the first place when we kept being asked for this constantly every time we logged on, despite giving every detail Microsoft
wanted. I was half expecting to be asked for my blood type and for a sample of DNA to verify my account.

DigitalAssassin

Hey mate, if it's asking for your password you might need to update your security proofs and verify them. Please follow the link and click 'Manage your security info' and sign-in to update and verify:

support.xbox.com/.../add-security-proof

-

If you're still receiving the password prompt, delete your profile from the console (profile only), clear the system cache. Restart the console and re-download your profile.

-

Delete and re-download profile:
support.xbox.com/.../profile-move-delete

-

Clear system cache:
support.xbox.com/.../clear-system-cache

Trouble with my account signing in