Trouble with MS Rewards redemption

LMCScout · Mar 7, 2023

Okay, it's been a while since I've used Microsoft Rewards, and I decided to use the points I have accumulated to redeem a 5$ Xbox gift card (and a 1.25$ gift card after that). But whenever I got to the screen that says "Confirm Reward" the button would turn gray when clicked, but it neither took my points or gave me the reward. I've tried several things to try to get it to work, but none have worked. Anyone got any advice?

:)

Rostom L

Hi LMCScout!

Please be informed that there is an ongoing issue of the Microsoft Rewards app on Xbox. Please try it again at a later time once the issue is resolved.

You can monitor that here https://support.xbox.com/xbox-live-status

Smwutches

There are currently no offers through the Rewards program for $10 off MS Store orders. If this is an offer directly through microsoftstore.com, you would need to contact their customer support for assistance. Or if this is an offer from the Microsoft Rewards
program, you would need to contact their customer support via their redemption page.

Smwutches

The Microsoft Rewards program is separate from the Xbox Rewards program. To redeem codes from them, you would go to their redemption page. For assistance with that program, you would contact their customer support via their redemption page.

XBLRewards8

Hello sL Thunder,

A link to the FREEdom redemption page can be found on the FREEdom Rewards page (https://rewards.xbox.com/freedom-rewards/). The link is in the highlighted green section near the bottom titled "Collect
your special Rewards". This will take you to your redemption page with your trove tokens.

HeckuvaEel041

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.

where is the redemption page at

Trouble with MS Rewards redemption